Denise Williams
Edgerton,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1984
1984
years of post-secondary education
Work History
Office Manager
Visiting Angels Home Care
Edgerton, Oh
08.2013 - Current
- Managed daily office operations and ensured smooth workflow for staff and clients.
- Coordinated schedules and appointments for caregivers and clients effectively.
- Maintained accurate client records and confidential information securely.
- Facilitated communication between caregivers, clients, and families to enhance service quality.
- Supported billing processes by verifying accuracy of invoices and payments received.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Supervised staff members, organized schedules and delegated tasks.
Education
Edgerton High
Edgerton, OhSkills
- Office management
- Appointment scheduling
- Client record management
- Billing coordination
- Document filing system
- Effective communication
- Problem solving
- Confidential information handling
Timeline
Office Manager
Visiting Angels Home Care
08.2013 - Current
Edgerton High