Denise Willis
Concord,United States
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
ChristianaCare
08.2022 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Direct Support Professional
Keystone Human Services
03.2020 - 10.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Team Leader
Main Event
02.2018 - 07.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Medical Assistant Intern
Dr. Caren Thompson
05.2018 - 08.2018
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
Education
No Degree - Medical Assistant
Harris School of Business
Wilmington, DE08.2018
High School Diploma -
William Penn
New Castle, DE06.2017
Skills
- CPR Certification
- Basic Life Support
- Emotional and Social Support
- Infection prevention
- Blood Glucose Monitoring
- Room Cleaning and Restocking
Timeline
Patient Care Technician
ChristianaCare
08.2022 - Current
Direct Support Professional
Keystone Human Services
03.2020 - 10.2022
Medical Assistant Intern
Dr. Caren Thompson
05.2018 - 08.2018
Team Leader
Main Event
02.2018 - 07.2019
No Degree - Medical Assistant
Harris School of Business
High School Diploma -
William Penn
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