Denise Wright
Oneonta,NY
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Finance Manager
Robinson Terrace
12.2024 - 06.2025
- Managed cash flow by monitoring receivables/payables balances.
- Managed a team of finance professionals, providing guidance, training, and performance evaluations.
- Worked closely with Social Services for Medicaid applications for residents, as well as social security payments to residents.
- Meet and Greeted family members on admission and explained our facility and to discuss financial needs for family members. Entered patient information into PCC upon admission and discharges.
- Worked on Goggle spreadsheets for monthly review of new admissions and discharges.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Created organizational structures to improve accounting and finance functions.
Billing Collections
AMX Heating and Cooling Company
10.2023 - 09.2024
- Responsible for collections for overdue accounts for 20-120 days overdue. Handling of spreadsheets, Some payroll, processing payments, heavy phone contact.
- (Moved)
Director of Human Resources
Comforting Hands Healthcare Solutions
04.2022 - 03.2023
- Conducted recruitment, onboarding, payroll, and billing for agency nursing staff provided to healthcare facilities and acted as liaison between facilities and staffing.
- Responsible to collect and submit accurate timesheets on time.
- Used QuickBooks for payroll which required reaching out to facilities to get their hours and review and approve time for processing.
- Recruiting for Nurses and CNAs for the company. Check background SAM, Medicaid fraud, Nursing registries in and out of state.
- Processing terminations, life events changes, disability (including FMLA), onboarding, orientation, hiring process, recruitment through Indeed.
- Compiled, reviewed, and completed profiles for RNs, LPNs, and CNAs for placement including payroll information (I-9, tax forms, etc.) and ensured HR compliance.
- Maintained and reviewed policy and procedures.
- Heavy phone contact. Scheduling & organizing orientation for new hires.
- Follow up with invoices and collection of payments for 10 facilities.
HR/Payroll Coordinator
Delhi Rehabilitation and Nursing Center
09.2022 - 03.2022
- Liaison between facility and corporate office. Responsible for entering all payroll related data for corporate office review and approval for about 200 union and non-union employees.
- Collection of time sheets and submitting time and attendance information on a weekly basis.
- Enter payroll data including but not limited to various deductions (401k, etc.) and accurate time accruals. Process status changes to corporate and ensure changes were entered correctly.
- Run and maintain various employee reports with PTO time, terminations, and weekly paychecks.
- Review and approve new hire onboarding paperwork.
- Coordinate recruiting for new hiring new employees, mostly scheduling. Liaison between new hires with administration and Director of Nursing.
- Background checks, scheduling finger printing, NYS checks for fraud.
- Knowledge of insurance benefits and educate staff on employee benefits, retirement, and union information.
Human Resources/Payroll Assistant
O'Connor Hospital
01.2007 - 06.2020
- Posting of payroll deductions for around 225 employees; handling spreadsheets.
- Accrual reports, deduction reports for accuracy on a biweekly basis.
- Assist supervisors and managers in performance related issues and payroll.
- Input of department payroll and deductions.
- Help employees yearly with insurance benefits and entry into the computer system.
- Coordinate with retirement advisors monthly. Assist with documentation policies and procedures.
- Coordinate interviews, prepare I-9, and W-2 with new employees.
- Handle mandatory education assignments.
- Prepare and modify documents including correspondence, reports, drafts, agendas, memos, and emails.
- In charge of the office for Human Resources Director in her absence. Clerical duties: photocopying, fax, mail.
Unit/Registration Clerk
O'Connor Hospital
01.2007 - 12.2009
- Help with admissions, data entry for lab, x-rays, CT scans, transcribe medications.
- Assist in registering patients. Check in patients for emergency treatment.
- Processed confidential documents.
- Communication with Medical Acute Care staff.
- (Remained Per-diem)
Billing/Collections Coordinator
Digitech Computers, Inc.
01.2003 - 12.2005
- Responsible for all Five major insurance companies for collections.
- CPT-9, ICD-9
- Assisted supervisor with NEIC reports.
- Phone communication daily. Liaison for an Ambulance Company for insurance collections. Ran weekly reports.
Education
Training program - Certified Nurse's Aide
Northern Westchester BOCES
12.2019
High School Diploma - undefined
Ossining Senior High School
Ossining, NYIntro to Human Resources
Westchester Community College
No Degree - Human Resources Management
Westchester Community College
Valhalla, NYSkills
- Experience with ADP payroll processing
- Workforce payroll management
- Experience with PointClickCare
- Lawson time management
- Experienced in QuickBooks accounting software
- Process control network
- Proficient in EPIC software
- Detail-oriented transcription services
- Healthcare billing expertise
- BLS Certified
- Detail-oriented
- Proficient in Microsoft Excel and Word
- Training in psychological first aid
- Health insurance verification
- Professional certification since 2009
- Collaborates effectively in teams
- CPT-10 and ICD-10 certified
- Spirometry Training
- Knowledge of payroll accrual management
- Effective verbal and written communication
- Proficient in team collaboration
- Management of patient demographics
- Verbal and written communication
Certification
- First Aid Certification, Spirometry certification, HR personal workshop certification
- ICD-10 Certification, CPT-10 Certification
Timeline
Finance Manager
Robinson Terrace
12.2024 - 06.2025
Billing Collections
AMX Heating and Cooling Company
10.2023 - 09.2024
HR/Payroll Coordinator
Delhi Rehabilitation and Nursing Center
09.2022 - 03.2022
Director of Human Resources
Comforting Hands Healthcare Solutions
04.2022 - 03.2023
Human Resources/Payroll Assistant
O'Connor Hospital
01.2007 - 06.2020
Unit/Registration Clerk
O'Connor Hospital
01.2007 - 12.2009
Billing/Collections Coordinator
Digitech Computers, Inc.
01.2003 - 12.2005
High School Diploma - undefined
Ossining Senior High School
Intro to Human Resources
Westchester Community College
Training program - Certified Nurse's Aide
Northern Westchester BOCES
No Degree - Human Resources Management
Westchester Community College