Denise Wysocki
Northville
Summary
Dynamic and results-driven professional with a proven track record at Shipt, enhancing customer satisfaction through meticulous order accuracy and efficient shopping strategies. Leveraged sales proficiency and flexible scheduling to exceed performance benchmarks. Skilled in financial management and team leadership, demonstrating exceptional problem-solving abilities and a commitment to excellence.
Overview
28
28
years of professional experience
Work History
Personal Shopper
Shipt
03.2022 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Owner/Sole Proprietor
Denise's Wixom Grill
03.2017 - 05.2020
- Entrepreneurial owner with a quality touch for customer satisfaction and personal practices.
- Complete business acumen: Accounting, inventory management, payroll, insurance liability, scheduling, personal management.
- Managed 7300 sq. ft. building that seated 180 patrons including banquet facility and alcoholic beverage services.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Floor and Kitchen Manager
Leon's Family Dining
05.2008 - 03.2017
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Developed kitchen staff through training, disciplinary action, and performance reviews for a staff of 19 people.
- Checked and tested foods to verify quality and temperature.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Restaurant Manager
Moe's on Ten
04.2001 - 05.2008
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Correctly calculated inventory and ordered appropriate supplies.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
Financial Manager
Enterntainment Tonite Video Superstores
06.1996 - 02.2001
- Established budgetary benchmarks and formulated financial management strategies by researching operating and historical financial records.
- Led financial planning and analysis by managing key metrics, analyzing data and providing support and insight for strategic planning.
- Developed strategic plan for sale of group assets.
- Synthesized financial and budgetary information to solve problems and develop alternative solutions.
Education
Licensed Cosmetologist
05.1987
Skills
- Flexible Schedule
- Sales proficiency
- Accurate money handling
- Verifying Order Accuracy
Timeline
Personal Shopper
Shipt
03.2022 - Current
Owner/Sole Proprietor
Denise's Wixom Grill
03.2017 - 05.2020
Floor and Kitchen Manager
Leon's Family Dining
05.2008 - 03.2017
Restaurant Manager
Moe's on Ten
04.2001 - 05.2008
Financial Manager
Enterntainment Tonite Video Superstores
06.1996 - 02.2001
Licensed Cosmetologist