Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Young

Moody

Summary

Dynamic professional with a proven track record at Young Farms, excelling in strategic relationship building and operational efficiency management. Successfully boosted sales through targeted marketing and enhanced customer satisfaction by fostering strong team performance. Skilled in inventory management and budget oversight, driving sustainable growth and optimizing resource allocation.

Overview

16
16
years of professional experience

Work History

Store Owner

Young Farms
08.2020 - Current
  • Managed daily operations, ensuring efficient inventory management and product availability.
  • Trained and mentored staff on customer service practices, enhancing overall team performance.
  • Implemented marketing strategies to increase foot traffic and boost sales revenue.
  • Developed relationships with local suppliers, improving product quality and selection.
  • Analyzed sales data to identify trends, adjusting inventory accordingly for optimal performance.
  • Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
  • Established procedures for financial tracking, enhancing budgeting accuracy and expense management.
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
  • Boosted sales during peak seasons by designing promotional events and coordinating targeted advertising campaigns.

Account Executive

Alabama Hospice Care
08.2019 - 09.2020
  • Cultivated relationships with healthcare providers to enhance referral processes and streamline patient admissions.
  • Developed tailored care plans in collaboration with interdisciplinary teams to meet patients' individual needs.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Educated families on hospice services, ensuring understanding of end-of-life care options and support available.
  • Coordinated communication between patients, families, and medical teams to facilitate seamless service delivery.

Account Manager

Medine
12.2014 - 08.2019
  • Analyzed client needs and provided tailored solutions to meet business objectives.
  • Collaborated with cross-functional teams to streamline account processes and improve efficiency.
  • Trained and mentored junior team members on best practices in account management.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Led contract negotiations, ensuring favorable terms aligned with client expectations.
  • Managed client accounts to enhance customer satisfaction and retention.

Assistant Manager

Enterpise Rent-A-Car
05.2009 - 12.2013
  • Led team in implementing operational improvements, enhancing overall efficiency and service quality.
  • Developed training programs for new staff, fostering skill development and operational knowledge.
  • Managed daily operations, ensuring adherence to company policies and standards.
  • Collaborated with cross-functional teams to streamline processes and improve communication channels.
  • Analyzed performance metrics to identify areas for improvement and implemented corrective actions.
  • Mentored junior staff members, promoting professional growth and team cohesion.
  • Facilitated regular team meetings to discuss objectives, challenges, and strategies for success.
  • Oversaw inventory management practices, optimizing stock levels and reducing waste effectively.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

Business Marketing

Jacksonville State University
Jacksonville, AL
05-2009

Skills

  • Strategic relationship building
  • Performance evaluation
  • Organizational leadership
  • Inventory management
  • Effective inventory management
  • Workforce scheduling
  • Operational efficiency management
  • Targeted marketing planning
  • Sales strategy development
  • Talent acquisition
  • Social media marketing
  • Product marketing
  • Budget management

Timeline

Store Owner

Young Farms
08.2020 - Current

Account Executive

Alabama Hospice Care
08.2019 - 09.2020

Account Manager

Medine
12.2014 - 08.2019

Assistant Manager

Enterpise Rent-A-Car
05.2009 - 12.2013

Business Marketing

Jacksonville State University