Denise Zanders
Schererville,IN
Summary
School Secretary with history of working effectively with teachers, administrators, students and parents. Knowledgeable about school system policies, educational principles and administrative support needs. Success tracking expenses, drafting reports and processing payments from parents and guardians. Meticulous secretary with 8 years of experience managing attendance records, communicating with parents and supporting administrative staff. Welcoming front desk staff with clear understanding of security and check-in procedures. Detailed computer system and database manager.
Overview
8
8
years of professional experience
Work History
School Secretary
St. John's Lutheran School
2016.01 - Current
- Enhanced office organization by implementing efficient filing systems and streamlining daily operations.
- Assisted in the hiring process for new staff members, resulting in a more diverse and qualified workforce.
- Managed school calendar and scheduling, ensuring timely communication with parents, teachers, and administrators.
- Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
- Organized special events such as fundraisers, parent-teacher conferences, and graduation ceremonies to foster a sense of community within the school setting.
- Ensured compliance with local regulations by maintaining accurate attendance records for students and staff members alike.
- Documented attendance, grades and test scores to update permanent records.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Processed student registrations and withdrawals.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Performed clerical and administrative support duties to optimize workflow procedures.
Education
High School Diploma -
Good Counsel High School
Chicago IL05.1993
Skills
- Written Communication
- File Maintenance
- Mail Processing
- Mail Management
- Calendar Management
- Scheduling Appointments
- Student Recordkeeping
- Attendance Tracking
- Report Generation
- Strong Organization
- Record Keeping
- Administrative Support
- Multitasking Abilities
- Office Equipment Operation
- Microsoft Office Proficiency
- Student Supervision
- Inventory Control
- Time Management
- Recordkeeping
- Appointment Coordination
- Clerical Support
- Scheduling
- Office Administration
- Multi-Line Phone Systems
- Program Files Maintenance
Timeline
School Secretary
St. John's Lutheran School
2016.01 - Current
High School Diploma -
Good Counsel High School
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