Store Operations Lead recognized for driving productivity and efficiency in operations. Expertise in inventory management, staff training, and delivering exceptional customer service. Proven leadership and communication skills enhance store performance and boost team morale.
Overview
45
45
years of professional experience
Work History
Store Operations Lead
Factory Direct Enterprises LLC/DBA Ashley Furnitur
Paramus, New Jersey
02.2016 - 07.2025
Managed daily store operations to optimize workflow across departments.
Coordinated inventory management, ensuring accurate stock levels on sales floor.
Implemented policies and procedures to drive operational efficiency.
Resolved customer inquiries and complaints, enhancing shopping experience.
Monitored inventory levels and placed timely orders as necessary.
Ensured compliance with health regulations related to food safety practices.
Oversaw daily opening and closing processes, including cash handling procedures.
Conducted comprehensive training for new employees on product knowledge and customer service techniques.
Sales Representative/Childcare Provider
World Gym
Fairview, New Jersey
02.2015 - 07.2020
Ensured safety and engagement of children during activities through active supervision.
Maintained cleanliness and safety standards for all children in care.
Sanitized toys and surfaces to comply with health regulations.
Registered new members to expand program participation.
Executive Assistant to CFO & VP, General Counsel
Syms Corp.
Secaucus, New Jersey
01.2009 - 12.2011
Drafted correspondence and prepared reports for leadership review.
Organized travel itineraries and arrangements for senior executives.
Assisted project management by tracking deadlines and deliverables.
Maintained confidential files while adhering to security protocols.
Prepared meeting agendas and recorded minutes during executive sessions.
Handled sensitive information with discretion, ensuring company confidentiality.
Managed daily invoices, reports, and proposals with accuracy.
coordinated leasing of vehicles for executives and maintain up-to-date schedule.
maintained policies and procedures manual, training books and orientation material.
processed all medical claims for the President and his family
Heavy phone contact with attorney, architect, developers and vendors.
scheduled meetings at the International Center of Shopping Centers Convention
Kept meticulous files for 80 stores, which included lease abstracts and profit and loss reports.
Administrative Assistant to the President & CFO
B. Moss Clothing Company, Ltd.
Secaucus, New Jersey
09.1996 - 01.2009
Coordinated executive schedules and managed appointments for company president, ensuring efficient time use.
Handled travel arrangements and itineraries for leadership team, emphasizing seamless coordination.
Communicated with clients and vendors to maintain operational continuity and efficiency.
Maintained filing systems for confidential records, safeguarding sensitive information.
Assisted in developing internal policies, enhancing office efficiency effectively.
Managed office supplies inventory, ensuring stock levels met organizational needs.
Greeted visitors and handled phone calls with professionalism, upholding company image.
Provided administrative support to the President, including calendar management and expense reimbursement.
Administrative Assistant to VP ABC Radio Networks
Disney/American Broadcasting Companies, Inc.
New York, New York
09.1980 - 01.1996
Streamlined internal communications through effective document preparation and distribution.
Coordinated travel arrangements for staff attending events and conferences.
Maintained organized filing system for essential company documents.
Processed incoming mail, directing it to appropriate departments efficiently.
Managed phone calls and emails to facilitate effective business correspondence.
Senior Sales Director at Dufresne Spencer Group LLC Dba Ashley Furniture HomestoreSenior Sales Director at Dufresne Spencer Group LLC Dba Ashley Furniture Homestore