Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Denise A. Ramos

Midway,GA.

Summary

Clear and concise communication skills, both orally and in writing, to a broad audience Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form Experience in establishing and maintaining effective working relationships using tact, empathy, and diplomacy in interactions with subordinates, peers, supervisors, and external partners. Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature, and proactive approach to solving problems and managing conflict. Eager and always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with excellent interpersonal skills. Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Childcare Provider

Self-employed
08.2022 - Current
  • Maintained clean and organized living and play areas to promote child health and safety.
  • Participated in regular training to stay up-to-date on best practices in childcare.
  • Established and followed stable routine for children to meet emotional and developmental needs.
  • Met with parents about daily activities, positive developments, and issues.
  • Developed engaging activities to help children learn and grow.
  • Developed individualized care plans for children based on individual needs.
  • Encouraged positive behavior by setting clear expectations and providing consistent discipline.
  • Monitored children's development and discussed observations with parents.
  • Encouraged and supported self-help skills to establish independence.
  • Documented activities and behaviors to track progress and identify areas for improvement.
  • Implemented daily routines and activities to stimulate and engage children.
  • Encouraged children's emotional and social development.
  • Provided support and guidance to children in conflict resolution.
  • Responded to inquiries from parents and guardians.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.

Home Health Care Provider

Nuevo Hogar
12.2016 - 06.2017
  • USA Hours worked per week: 20
  • Essential Duties
  • Provided customer and personal services, routine individualized healthcare such as changing bandages and dressing wounds, applying medications to elderly or persons with disabilities at patient's home or care facility
  • Provided personal care such as bathing, dressing, and grooming of patients.
  • Caring for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their care.
  • Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
  • They monitored or reported changes in health status
  • They have maintained records of patient care, condition, progress, or problems to write and discuss observations and helped patients with help moving in and out of beds, baths, and wheelchairs.
  • Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed household management tasks for clients within private home settings.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

Cashier

Albertsons
12.2014 - 12.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Car Hopper

Sonic
09.2014 - 05.2015
  • Memorized orders and maintained [Number]% accuracy in high-traffic times.
  • Balanced orders on trays weighing over [Number] lbs and delivered them to cars.
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
  • Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
  • Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
  • Answered guest questions and promoted special products.
  • Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Education

Bachelor of Science - Behavioral Health Sciences

Grand Canyon University
Phoenix, AZ
2025

Bachelor of Science - Psychology

University of Maryland - Baltimore County
Baltimore, MD
2020

Bachelor of Science - Psychology

New Mexico State University
Las Cruces, NM
2015

Skills

  • Communication skills
  • Caring and Responsible
  • Multicultural Competent
  • Conversant in Spanish
  • Customer Service experience
  • Can work independently and team player
  • Documenting/Recording/Gathering Information
  • Ability to adapt to device usage (computers, cashiers, etc)
  • Process and Monitoring Improvements/Behaviors
  • Social and Academic Oversight
  • Behavior Management Techniques
  • Can attend to both Group and Individual Care
  • Familiar with Childcare Regulations
  • Providing care for ages 3 months -5years old
  • Positive Reinforcement Methods
  • Imaginative Play-Based Learning Knowledge
  • Planning and Leading Activities
  • Safety Awareness
  • Sanitation Understanding,
  • Housekeeping abilities
  • Social and Academic Development
  • Imaginative Play-Based Learning knowledge
  • Planning and Leading Activities
  • Safety Awareness
  • Sanitation Understanding,
  • Housekeeping abilities
  • Social and Academic Development
  • Imaginative Play-Based Learning knowledge
  • Planning and Leading Activities
  • Safety Awareness
  • Sanitation Understanding,
  • Housekeeping abilities
  • Social and Academic Development
  • Imaginative Play-Based Learning knowledge
  • Planning and Leading Activities
  • Safety Awareness
  • Sanitation Understanding,
  • Housekeeping abilities
  • Social and Academic Development
  • Imaginative Play-Based Learning knowledge
  • Planning and Leading Activities
  • Safety Awareness
  • Sanitation Understanding,
  • Housekeeping abilities
  • Social and Academic Development
  • Imaginative Play-Based Learning knowledge
  • Planning and Leading Activities
  • Safety Awareness
  • Sanitation Understanding,
  • Housekeeping abilities

Affiliations

I am a committed, focused, and reliable professional with experience in the workforce of healthcare and customer service industries. I am knowledgeable in Microsoft Office software and can type more than 40 words per min. I am seeking to secure a challenging position that will enable me to use my planning ability, management skills, attention to detail, team-player mentality, and loyalty that enhance my knack for comprehending the ‘big picture’ to the mission and executing accordingly with a progressive and exciting organization that supports professional growth and development. SPECIALIZED EXPERIENCE Trained and skilled with the ability to adapt and learn new systems/equipment. Over a year of experience in organizational skills Proficient in customer relations

Languages

Spanish
Native or Bilingual

Timeline

Childcare Provider

Self-employed
08.2022 - Current

Home Health Care Provider

Nuevo Hogar
12.2016 - 06.2017

Cashier

Albertsons
12.2014 - 12.2015

Car Hopper

Sonic
09.2014 - 05.2015

Bachelor of Science - Behavioral Health Sciences

Grand Canyon University

Bachelor of Science - Psychology

University of Maryland - Baltimore County

Bachelor of Science - Psychology

New Mexico State University
Denise A. Ramos