DENISE E. ETTIEN EBLING
Coatesville,PA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
28
28
years of professional experience
2000
2000
years of post-secondary education
Work History
Teacher's Aide
Penn London Elementary School
West Grove, Pennsylvania
10.2025 - Current
- Assisted teachers with classroom management and student engagement activities.
- Supported students in daily learning tasks and routines.
- Organized educational materials and resources for effective lesson delivery.
- Supervised students during recess and lunch to ensure safety and compliance.
- Aided in the preparation of classroom displays and bulletin boards for lessons.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Distributed textbooks, workbooks, papers, and pencils to students.
Stay at Home Parent
The Ebling Household
Coatesville, Pennsylvania
08.2010 - 10.2025
- Managed daily household routines and schedules for family activities.
- Coordinated educational and recreational activities to promote child development.
- Developed nutritious meal plans and prepared balanced meals for family members.
Telecommunications Operator
Wyeth Pharmaceuticals
Paoli, Pennsylvania
10.2000 - 08.2010
- Operated telecommunications systems to facilitate internal and external communications.
- Monitored call traffic and managed communication lines efficiently.
- Coordinated with departments to relay critical information promptly.
- Trained new staff on communication protocols and system usage.
Sales Associate
Homeplace
Downingtown, Pennsylvania
03.1998 - 10.2000
- Assisted customers with product selection and provided exceptional service.
- Maintained organized displays to enhance product visibility and customer engagement.
- Processed transactions accurately using point-of-sale systems.
- Conducted inventory checks to ensure stock availability and accuracy.
- Handled customer inquiries and resolved issues promptly and professionally.
- Trained new staff on sales techniques and store policies effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Coatesville Area Senior Highschool
Coatesville, PASkills
I have a lot of background in working with people of all ages I have a lot of Customer Service skills being in Retail before and also a Telecommunications Operator I enjoy working with people
Timeline
Teacher's Aide
Penn London Elementary School
10.2025 - Current
Stay at Home Parent
The Ebling Household
08.2010 - 10.2025
Telecommunications Operator
Wyeth Pharmaceuticals
10.2000 - 08.2010
Sales Associate
Homeplace
03.1998 - 10.2000
Coatesville Area Senior Highschool