Julio Alcantar

Packed and prepared customer orders for shipping with accuracy and efficiency
Processed incoming and outgoing shipments while maintaining organized inventory
Inspected products for quality control before packaging and distribution
Operated assembly line equipment in a fast-paced production environment
Assembled products and components following company specifications and safety guidelines

Maintained clean and safe work areas to support warehouse operations
Loaded, unloaded, and moved materials using pallet jacks and forklifts
Worked collaboratively with team members to meet daily production goals
Followed shipping, receiving, and inventory procedures to ensure accurate order fulfillment
Performed labeling, shrink wrapping, sorting, and stocking of materials and products
Assisted with warehouse organization and inventory tracking
Met productivity and attendance standards in a high-volume manufacturing environment

Drywall installation and finishing

Residential and commercial painting

Outdoor and general construction work

Power tool and hand tool operation

Site preparation and material handling

Handled high-volume calls and emails related to delinquent customer accounts.

reduse outstanding balances by following up consistently on overdue payments.

help lower bad debt write-offs though proactive collections and account monitoring.

prepared and mailed invoices ,processed payment , and updated customer accounts.

used Microsoft excel , quickbooks , and oracle software to manage invoices and payment records.

matched purchase orders with invoices and maintained accurate documentation.

generated invoices and monitored collection progress to ensure timely payments.

assisted with improving call center efficiency and reducing customer wait time.

trained new team members on company policies,software systems,and collections procedures.

• Provide customer service support by assisting clients with questions, concerns, and order updates.

• Handle high-volume customer interactions while maintaining professionalism and accuracy.

• Maintain detailed records of customer communications and service requests.

• Assist with resolving customer complaints and escalated issues in a timely manner.

• Support daily operations by coordinating with different departments to ensure smooth workflow.

• Conduct quality control inspections to ensure products meet company standards and customer expectations.

• Identify defects, damaged products, and packaging issues during inspections.

• Maintain accurate quality control documentation and reports.

• Help improve efficiency by reporting recurring quality issues to management.

• Train and assist new employees on customer service procedures and quality standards.

• Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
• Prepared food items.
• Displayed enthusiasm and knowledge about the restaurant's menu and products.
• Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
• Prepared daily food items, and cooked simple foods and beverages

• Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

• Portioned, arranged, and garnished food, and served food to waiters or patrons
• Cleaned and organized eating, service, and kitchen areas
• Stocked service stations with items such as ice, napkins, and straws
• Provided excellent customer service
• Consistently offered professional, friendly and engaging service.
• Set dining tables according to type of event and service standards.