Denise Pollard
Fort Wayne,IN
Summary
Payroll/Administrative support offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and strives to meet expectations. Able to command multiple priorities and meet tight deadlines without compromising quality.
Knowledgeable payroll leader well-versed in using payroll management software, maintaining timekeeping systems and performing audits. Adept at training and leading team members to improve performance, accuracy and employee morale. Strong interpersonal, communication, and multitasking abilities.
Overview
26
26
years of professional experience
Work History
Payroll Administrator /HR Assistant
Jiffy Lube of Indiana
11.2013 - 11.2024
- Processed payroll accurately and efficiently, ensuring timely compensation for all en
- Facilitated employee onboarding by coordinating training sessions and providing materials
- Check morning email & process new items
- Answer payroll/HR related calls
- Payroll Process and Daily Duties
- Background checks for potential employees
- Create and File New Hire Folders
- Make changes/updates/corrections - Process payroll - save reports
- Social Security check for all new employees
- GROW: Verify Timesheets/Save Timesheet Rpt/Run Timesheet Excel file
- Enter all Pay changes into GROW (system)
- Set up all new employees in system
- PTO requests - review for time available for weekly Payroll
- Set Up all A/R Deductions
- Monthly HR Packet
- All Unemployment claims/cases
- Shoe Orders - check for deliveries/email invoices to Analytix/set-up in payroll
- Review/process Separations (request info where necessary)
- Employee verifications
- Check 19 compliance
- Track random drug testing
- Birthday & Anniversary Cards - mail for current week
- Benefits Specialist
- Responsible for recording/tracking accidents and reporting to adjuster
- Worker's Comp Claims - new claim processing
- LOA Report - request and follow up
- Create Insurance and A/R Deductions Lists
- Health Insurance - check for new enrollments
- Voluntary benefits - check for new enrollments
- Verify Health Insurance Offerings are made in Paycom
- Health & Safety Bulletin
Sales Associate
Von Maur
06.2009 - 07.2010
- Greeted Customers
- Sold merchandise to reach my sales goal
- Promoted the Von Maur credit account
- Developed and maintained a list of preferred customers
- I had to learn the products in other departments as well in order to provide the best customer
- Unpacked and displayed merchandise and maintained the condition of my department
Office Manager
Phoenix Sewing
03.2006 - 05.2008
- Answered all directed calls
- Handled Payroll-Paychex
- Responsible for attendance records and reports
- Performed accounting and billing duties
- Handled incoming and outgoing mail
- Performed 10 Key Entry
- Processed paperwork
- Coordinated insurance
- Handled INS paperwork
Shift Supervisor Assistant and Human Resources Assistant
Mullinix Packages
09.1998 - 03.2006
- Trained new employees
- Administered employee testing
- Tracked attendance
- Scheduled employees' daily duties
- Scheduled projects
- Performed Quality Assurance Clerk duties
- Performed data entry
- Conducted shift safety meetings
Education
No Degree - Business Administration
International Business College
Fort Wayne, IN01.2006
No Degree - General Studies
Ivy Tech Community College
Fort Wayne, IN01.2001
Skills
- Payroll: Paychex, ADP, Highflyer, Paycom
- Spreadsheets/Reports
- Responsible for attendance
- Accident reporting
- Records and reports
- Office Management
- Answered all directed calls
- Coordinated insurance
- Front-Desk Reception
- Filing
- Handled INS paperwork
- Records Management
- Handled all incoming and outgoing mail
- MS Word
- MS Office
- Windows
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Access
References
- Ron, Davis, (317) 418-4630
- Rodney, Brown, (317) 710-6360
- Chris, Christensen, (219) 221-2561
- Brenda, Dickerson, (260) 312-1811
Affiliations
- I am very active in my church in many areas
- I with several other ladies cook a meal at the Ladies homeless shelter monthly
- Love spending time with my family
References
References available upon request.
Timeline
Payroll Administrator /HR Assistant
Jiffy Lube of Indiana
11.2013 - 11.2024
Sales Associate
Von Maur
06.2009 - 07.2010
Office Manager
Phoenix Sewing
03.2006 - 05.2008
Shift Supervisor Assistant and Human Resources Assistant
Mullinix Packages
09.1998 - 03.2006
No Degree - Business Administration
International Business College
No Degree - General Studies
Ivy Tech Community College
Similar Profiles
Fortunato HerreraFortunato Herrera
Assistant Manager at Jiffy Lube of IndianaAssistant Manager at Jiffy Lube of Indiana
Joseph DaxonJoseph Daxon
Lube Technician/Mechanic at Jiffy Lube/ Jiffy Lube MulticareLube Technician/Mechanic at Jiffy Lube/ Jiffy Lube Multicare
Fahd BandeFahd Bande
Lube Technician at Lube Tech, Jiffy LubeLube Technician at Lube Tech, Jiffy Lube
Ella BashopElla Bashop
Team Lead at Pathway Community ChurchTeam Lead at Pathway Community Church
Tway MawTway Maw
Certified Nursing Assistant at Rosewood Staffing, IncCertified Nursing Assistant at Rosewood Staffing, Inc