Denisha Barnett
Summary
Perceptive Senior Business Analyst driving successful business processes within the research applications systems at UT Southwestern Medical Center. Determined professional with project management experience. Skilled at keeping projects moving smoothly by coordinating documents, meetings, and schedules. Experienced Software Tester with a hands-on background in testing various development projects. Successful at testing based on customer requirements to produce on-target deliverables.
Overview
16
16
years of professional experience
Work History
Sr. Business Analyst
Ut Southwestern Medical Center
02.2023 - Current
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
- Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
- Manages projects and serves as primary customer contact. Defines and maintains project plan and schedules.
- Monitors compliance with definitions of project scope, timelines, and deliverables.
- Provides regular project status reports to customer and internal management. Assists business analysts of lower grade to coordinate projects.
- Collects, interprets, and documents specifications required to develop new and revise existing software applications.
- Develops and implements operational plans for new and existing business computer applications. Participates in development of project proposals
- for customers.
Coordinates testing of new applications and changes to existing applications to ensure integrity and quality of data while providing and/or assisting in training of system users. - Defines and develops test scenarios.
- Documents and tracks status of application errors and related issues in problem log.
- Assists programmers and business analysts of lower grade in analyzing and resolving problems.
- Compiles complete, concise, and comprehensive policies and operation procedures to assist in communicating issues to applicable management staff.
- Develops new system administrative procedures required, utilizing new functionality resulting from systems changes.
- Assists in developing and implementing business strategies in departments to improve operational processing and productivity.
Monitors development of specifications and establishes priorities for accomplishing design and testing of various projects. - Reviews, develops, recommends, and implements activities, programs, or functions as assigned.
- Maintains and tracks accounts assigned to projects or programs. Develops and maintains project plans. Provides project status reports.
- Records time spent on projects to meet cost-recovery requirements.
- May supervise lower level analysts.
PROGRAM COORDINATOR
UT SOUTHWESTERN MEDICAL CENTER
06.2022 - 02.2023
- Manages a portfolio of projects and completes/coordinates complex reports that directly support and involve the pediatric faculty practice at UT Southwestern and broader pediatric-related initiatives
- Defines project scopes, goals, timelines, and deliverables
- Works directly with key stakeholders to successful completion of projects
- Relieves director of a wide variety of tasks, which require thorough understanding of the functions, programs, operations, and policies of UT Southwestern and the affiliated institutions with which UT Southwestern collaborates to provide pediatric services
- Regularly drafts, edits, and reviews documents, presentations, and spreadsheets for consistency, accuracy, and applicability
- Develops relationships and communicates with department leadership to understand and evaluate concerns with clinical operations and relationships with external third parties
- Assists in the planning, negotiating, and problem-solving involved in entering agreements with external third parties
- Conducts data gathering, assimilation, and analysis
- Performs financial analysis and utilizes problem-solving methodologies to improve operations and coordination of services
- Responsible for design, execution, and effectiveness of system of internal controls, which provides reasonable assurance that operations are effective and efficient, assets are safeguarded, and financial information is reliable
- Ensures compliance with applicable laws, regulations, policies, and procedures
- Managing new projects from pre-award to study closeout including financial budget in coordination with the grant and contracts team.
- Developed and maintained relationships with external partners to facilitate program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Created and delivered program training and education to keep participants knowledgeable about the program and provide the necessary skills to participate productively.
SR. ADMINISTRATIVE ASSISTANT II (INTERIM LEAD ADMINISTRATOR)
UT SOUTHWESTERN MEDICAL CENTER
09.2021 - 06.2022
- Control and manage document processes by reviewing files, records, and critical information to confirm accuracy and ensure compliance with company policies and procedures
- Liaised between internal and external stakeholders, providing updated project status and performance reports
- Manage and adjusted personnel scheduling for 30 physicians, monitoring resource allocation to provide optimal coverage and service in Pediatric Hematology/Oncology
- Coordinate daily and weekly schedules and monthly calendar obligations for 28 physicians
- Coordinate domestic and international travel, hotel and transportation needs for staff
- Coordinate troubleshooting, maintenance, and updates for office systems
- Process financial documents including contracts, expense reports and invoices
- Monitor and tracked project performance data with multiple spreadsheets to generate reports and keep management informed of important trends
- Track and submit employee time sheets to accounting department for payroll processing
- Indirectly oversees and delegates tasks of Sr
- Administrative Assistant I
- As of October 2021, assumed the duties and tasks of Lead Administrator for the division of Pediatric Hematology Oncology including supervising and on-boarding Administrative Assistants
- Staff and faculty recruitment coordination and on-boarding
- Project management for Dr
- Zia's Research Group including selection and on-boarding of research trainees, coordinating, and tracking trainee progress reviews
- Fiscal manager for trainee and non-trainee grant expenses in collaboration with Grants and Contracts Office.
SR. ADMINISTRATIVE ASSISTANT
UT SOUTHWESTERN MEDICAL CENTER
07.2019 - 09.2021
- Control and manage document processes by reviewing files, records, and critical information to confirm accuracy and ensure compliance with company policies and procedures
- Liaised between internal and external stakeholders, providing updated project status and performance reports
- Manage and adjusted personnel scheduling for 30 physicians, monitoring resource allocation to provide optimal coverage and service in Pediatric Hematology/Oncology
- Coordinate daily and weekly schedules and monthly calendar obligations for 28 physicians
- Coordinate domestic and international travel, hotel and transportation needs for staff
- Coordinate troubleshooting, maintenance, and updates for office systems
- Process financial documents including contracts, expense reports and invoices
- Monitor and tracked project performance data with multiple spreadsheets to generate reports and keep management informed of important trends
- Track and submit employee time sheets to accounting department for payroll processing
- Indirectly oversees and delegates tasks of Sr
- Administrative Assistant I
- As of October 2021, assumed the duties and tasks of Lead Administrator for the division of Pediatric Hematology Oncology including supervising and on-boarding Administrative Assistants
- Staff and faculty recruitment coordination and on-boarding
- Project management for Dr
- Zia's Research Group including selection and on-boarding of research trainees, coordinating, and tracking trainee progress reviews
- Fiscal manager for trainee and non-trainee grant expenses in collaboration with Grants and Contracts Office.
ASSISTANT REGISTRAR
WEST COAST UNIVERSITY
03.2018 - 07.2019
- Tracking of final grades, transcripts, and enrollment verification
- Provide a wide variety of student centered and complex administrative and support functions for the Academic Dean, Campus Registrar and University colleagues
- Data entry
- Excel spreadsheets that are geared towards student's success, grading, matriculation, and retention
- Assists with the tracking of attendance by extracting daily reports and contacting instructors, program deans, chairs and executive directors who are in violation of WCU's attendance policy
- Maintenance of grade data in accordance with established policies and procedures for each program
- Provides the Selected Letter Grade, SAP, End of Term, LOA (Leave of Absence) and Probation reports to Academic Deans regarding student progress, attend and retention on a term-by-term and sometimes weekly basis
- Evaluates transcripts for potential General Education transfer credit and posts that information into our Student Information System
- Maintains established department policies, procedures and amends in-service and other required meetings
- Understands and communicates via email or in organized meetings to ensure that academic policies and procedures are being enforced according to West Coast University
- Oversee and delegate tasks, as well as train new hires
- Oversees Registrar Department when Head Registrar is out
- Organizing and presenting at New Student Orientation
- Serves as a resource person and recommends solutions to specific problems for administrators and University offices across campus such as clinical placements, scheduling conflicts.
PROGRAM COORDINATOR
CENTENE CORPORATION-SUPERIOR HEALTH PLAN
01.2016 - 03.2018
- Manage a variety of administrative and clerical functions in a high-volume office
- Coordinate the distribution of member materials
- Recording weekly team meeting minutes
- Prepare daily and monthly reports for department
- Answer phones and direct incoming calls
- Coordinate services with community-based organizations
- Track and monitor staff inbound and outbound calls and call times
- Insurance verification and eligibility
- Assist with member's outpatient and inpatient state services
- Scheduling member's visits as well as team and or departmental meetings
- Oversee and lead team and team meetings when manager is out
- Managing member's cases for Medicare Medicaid Program through.
MEDICAL SECRETARY
CHILDREN'S MEDICAL CENTER DALLAS
10.2013 - 01.2016
- Fast-paced administrative position to Director of Pathology, Director of Student Affairs and other Pathologists and lab staff
- Maintained a customer service environment while upholding the company's mission, goals, policies and procedures
- Maintained supply inventory and processed monthly orders, outgoing expense reports
- Scheduled meetings, conferences, and presentations
- Coordinated new Pathology resident orientations
- Daily Medical Transcription
- Work as a LiveWell ambassador for my department
- Assisted the Wellness Program Coordinator with LiveWell activities and HR benefits throughout the departments
- Project management for new Pathology and lab tracking system.
UNIT SECRETARY
BAYLOR MEDICAL CENTER MCKINNEY
05.2012 - 10.2013
- Secretary for three units; Postpartum, Newborn nursery and NNICU
- Answered phone calls, greeted visitors and patients
- Maintained stock and unit supplies
- Helped implement patient care
- Scheduled patient admissions and discharges
- Interacted with departments regarding patient care
- Provided assistance to Nursing Manager and nursing staff
- Maintained patient charts and confidential files on electronic medical.
UNIT TECHNICIAN
PARKLAND HOSPITAL
12.2007 - 05.2012
- Secretary and Patient Care Technician for Postpartum/GYN unit
- Answered phone calls, greeted visitors and patients
- Maintained stock and unit supplies
- Provide patient care (vital signs; blood draw; input/outputs; catheter insertion and removal, etc.)
- Scheduled patient admissions and discharges
- Interacted with departments regarding patient care
- Aided Nursing Manager, doctors, residents and nursing staff
- Maintained patient charts and confidential files on electronic medical records.
Education
PROJECT MANAGEMENT CERTIFICATE -
CORNELL UNIVERSITY
02.2022
MASTER OF BUSINESS ADMINISTRATION - Healthcare Administration
TEXAS WOMAN'S UNIVERSITY
05.2021
BACHELOR OF GENERAL STUDIES - Health Studies
TEXAS WOMAN'S UNIVERSITY
08.2015
Skills
- Forecasting and Planning
- Business Process Mapping
- Operations Analysis
- Data Analysis
- Work Planning and Prioritization
- Customer Relationship Management
- Team Collaboration
- Project Management
- [Software Program] Proficiency
- New Feature Testing
- Script Development
- Office Administration
Timeline
Sr. Business Analyst
Ut Southwestern Medical Center
02.2023 - Current
PROGRAM COORDINATOR
UT SOUTHWESTERN MEDICAL CENTER
06.2022 - 02.2023
SR. ADMINISTRATIVE ASSISTANT II (INTERIM LEAD ADMINISTRATOR)
UT SOUTHWESTERN MEDICAL CENTER
09.2021 - 06.2022
SR. ADMINISTRATIVE ASSISTANT
UT SOUTHWESTERN MEDICAL CENTER
07.2019 - 09.2021
ASSISTANT REGISTRAR
WEST COAST UNIVERSITY
03.2018 - 07.2019
PROGRAM COORDINATOR
CENTENE CORPORATION-SUPERIOR HEALTH PLAN
01.2016 - 03.2018
MEDICAL SECRETARY
CHILDREN'S MEDICAL CENTER DALLAS
10.2013 - 01.2016
UNIT SECRETARY
BAYLOR MEDICAL CENTER MCKINNEY
05.2012 - 10.2013
UNIT TECHNICIAN
PARKLAND HOSPITAL
12.2007 - 05.2012
PROJECT MANAGEMENT CERTIFICATE -
CORNELL UNIVERSITY
MASTER OF BUSINESS ADMINISTRATION - Healthcare Administration
TEXAS WOMAN'S UNIVERSITY
BACHELOR OF GENERAL STUDIES - Health Studies
TEXAS WOMAN'S UNIVERSITY