DeNisha Brown

I operated cash register for cash, check and credit card transactions with excellent accuracy levels, worked flexible schedule and extra shifts to meet business needs.

I also helped customers complete purchases, locate items and join reward programs. Collected and authorized payments of guests. Maintained secure cash drawers, promptly resolving discrepancies in daily totals. Used POS system to enter orders, process payments and issue receipts. Offered customers upsells. Daily cleaning.

I assisted agents with enrollment process for existing and new employees as well as direct customers. Handled technical issues with enrollment platform. Also handled some claims.

I processed and paid medical claims for the VA.

I coordinated patient transfers between health facilities. I would gain the acceptance from the physician, set up transportation, get nurses connected for report and verify patients arrival to facility. I also handled emergency situations.

I helped borrowers with their student loan accounts by bringing their accounts current which included taking payments, setting up deferments and forbearance options, placing borrowers on lower repayment options and through consolidation options.

My duties included customer service, cash handling including dealing with deposits, paperwork, opening and closing duties, production work and training other cashiers when necessary.