Denisha Holloway
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Texas Children's Pediatrics
09.2022 - Current
- Collected pertinent data and calculations to aid physician in interpreting results.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Verified patient insurance coverage and collected required co-payments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Administered immunizations and medications as ordered
- Trained to work front desk and back office
Medical Assistant
Austin Regional Clinic
09.2016 - Current
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Assessed, documented and monitored vital signs for more than 30 patients per day.
- Administered rapid tests such as strep, flu and Covid-19 to help clinical staff assess conditions.
- Reviewed treatment sheets for consistency, completeness and accuracy.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Clinical Assistant
Ascension Family of Hospitals
10.2012 - 06.2022
- Performs basic monitoring of students including vital signs, weight and height. Also conducts state mandated screenings such as vision and hearing.
- Assists with medication administration under appropriate clinical guidelines.
- Documents data for review by Registered Nurse (RN). Performs basic clerical functions.
- Supports in maintaining a clean and orderly environment, and orders/stocks supplies.
- Immunization compliance.
- Diabetic Care.
Patient Care Technician
Heart Hospital of Austin
01.2008 - 12.2015
- Record patient's medical history, vital statistics and information such as test results in medical records.
- Interview patients to obtain medical information and measure vital signs, weight, and height.
- Perform routine laboratory test and sample analyses.
- Greet and log in patients arriving at the hospital.
- Performing EKG.
Education
Medical Assisting
Southern Careers Institute Inc
Austin, TX07.2007
Skills
- EKG set up and monitoring
- Vital sign monitors
- Certified in Basic Life Support (BLS)
- First aid
- Patient scheduling
- Patient Scheduling
- Payment Collection
- Procedure Assistance
- Antigen Testing
- Clinical Documentation
Timeline
Medical Assistant
Texas Children's Pediatrics
09.2022 - Current
Medical Assistant
Austin Regional Clinic
09.2016 - Current
Clinical Assistant
Ascension Family of Hospitals
10.2012 - 06.2022
Patient Care Technician
Heart Hospital of Austin
01.2008 - 12.2015
Medical Assisting
Southern Careers Institute Inc