Denisha Rogers
Mount Vernon,NY
Summary
Dedicated and resourceful change agent with a passion for fostering growth and empowerment among children, adolescents, and families. Leveraging strong organizational and interpersonal skills, I am committed to supporting economic, social, and emotional well-being. With a background in social work and a firm commitment to social justice, I strive to empower both individuals and staff members alike. My track record includes delivering exceptional customer service and facilitating access to professional development opportunities, ensuring comprehensive care and support for those in need.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Coordinator
ACS Workforce Institute
09.2019 - Current
- Support the successful implementation of the Advance Coaching Program (ACP), overseeing recruitment, management, and evaluation efforts to optimize organizational efficiency and drive impactful learning outcomes for a diverse cohort of child welfare staff.
- Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
- Evaluated feedback from participants after each event or initiative, using the insights gained to implement improvements in future endeavors.
- Spearhead the coordination and execution of the Advance Coaching Program (ACP), overseeing all facets from recruitment to evaluation, driving efficiency and fostering continuous improvement.
- Employed data management skills to prepare comprehensive monthly reports using Excel and Smartsheet, meticulously tracking and analyzing learners' progression through the three phases of the ACP, facilitating data-driven decision-making and program enhancement.
- Innovatively developed and curated a tip sheet to facilitate the successful implementation launch of the Safety Culture initiative, providing actionable guidance and support to staff members, thereby promoting a culture of safety and compliance.
- Manage logistics to ensure compliance for over 300 collaboratives, skills refreshers, and professional development workshops, catering to a diverse cohort of 1,300+ child welfare staff, ensuring seamless program execution.
- Manage and monitor the completion of fidelity tools by deputy directors and SKIP coaches, ensuring alignment with program standards and facilitating ongoing program improvement and development.
- Implemented strategic recruitment initiatives leading to an expansion of the learner pool by 20% and a marked increase in ACP completion rates, driving organizational learning and development initiatives forward.
- Collaborated closely with instructional designers and deputy directors in the evaluation and enhancement of facilitator guides, PowerPoints, and other instructional materials, ensuring alignment with program objectives and maximizing training effectiveness.
- Demonstrated strong leadership abilities by spearheading team meetings and co-facilitating innovative workshops such as the Virtual Escape Room, fostering team cohesion and enhancing learning experiences for staff members.
- Contributed significantly to the review and implementation process of adding Continued Education Units (CEUs) to all coaching collaborative and skill refresher workshops, enhancing the value proposition for participants, and promoting continuous professional development.
Program Aide
ACS/SPS CUNY Workforce Institute
03.2017 - 09.2019
- Enhanced team cohesion and learner engagement through the development, onboarding, and continuous improvement of classroom experiences.
Doctor's Assistant/Head Phlebotomist
Radiosurgery NY
11.2015 - 12.2016
- Utilized strong leadership and active listening skills to foster collaborative partnerships with team members, doctors, and patients, ensuring the delivery of efficient and patient-centered services.
Education
Master of Social Work - Organizational Management and Leadership
Silberman School of Social Work at Hunter College
NY, NY06.2024
Bachelor of Science - Biology
Medgar Evers College (CUNY)
NY, NY06.2015
Skills
- Oral and writing communication
- Administrative tasks
- Teamwork and Collaboration
- Coaching
- Problem-Solving
- Attention to Detail
- Analytical Thinking
- Professionalism
- Strategic Planning
- Adaptability
- Data Analysis
- Grant Writing
Certification
- Human Services Management – The Network for Social Work Management, 2024
- Professional Life and Leadership Coach (ICF) – Academy of Creative Coaching, 2020
Timeline
Community Coordinator
ACS Workforce Institute
09.2019 - Current
Program Aide
ACS/SPS CUNY Workforce Institute
03.2017 - 09.2019
Doctor's Assistant/Head Phlebotomist
Radiosurgery NY
11.2015 - 12.2016
Master of Social Work - Organizational Management and Leadership
Silberman School of Social Work at Hunter College
Bachelor of Science - Biology
Medgar Evers College (CUNY)
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