Denisha Thomas
Jonesboro,AR
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
7
7
years of professional experience
Work History
Machine Operator
Frito Lay
11.2021 - Current
- Utilized Lean Manufacturing principles to identify areas for process improvement and increased efficiency.
- Assisted in the implementation of new equipment, resulting in increased productivity and cost savings.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
Customer Service Sales Representative
MarketSource
05.2020 - 10.2021
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Quality Control Inspector
Hino Motors Inc
04.2019 - 05.2020
- Followed standard operating procedures for inspections and tests.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Aided in the development of comprehensive quality control training materials, leading to improved inspector competency and effectiveness.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
Cashier
Walmart Inc
04.2018 - 03.2019
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Warehouse Worker/Packer Associate
Trane Ingersoll Rand
03.2017 - 04.2018
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Unpacked and repacked items in different quantities and configurations for shipment.
Education
High School Diploma -
West Memphis High School
West Memphis, AR05.2017
Skills
- Machinery Operation
- Critical Decision-Making
- Conflict Resolution
- Goal-Oriented
- Salesforce proficiency
- Inventory Management
- Non-Destructive Testing
Timeline
Machine Operator
Frito Lay
11.2021 - Current
Customer Service Sales Representative
MarketSource
05.2020 - 10.2021
Quality Control Inspector
Hino Motors Inc
04.2019 - 05.2020
Cashier
Walmart Inc
04.2018 - 03.2019
Warehouse Worker/Packer Associate
Trane Ingersoll Rand
03.2017 - 04.2018
High School Diploma -
West Memphis High School