DENISHA WASH
St. Francis,Wisconsin
Summary
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Advocate Aurora Health Care
10.2021 - Current
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Checked patient vitals such as temperature, blood pressure and blood sugar levels
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
- Maintained confidentiality of all patient records in compliance with HIPAA regulations
Certified Nursing Assistant
Sunrise Care Center
11.2021 - 01.2025
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Medical Records Coordinator
Sunrise Care Center
01.2020 - 10.2023
- Developed and implemented effective filing systems to ensure easy access to patient records
- Participated in continuing education courses to stay current on changes in healthcare laws, regulations, and technology advancements
- Facilitated communication between various stakeholders involved in a patient's healthcare journey
- Provided customer service assistance by responding promptly to inquiries regarding patient records
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Kept accurate log of requests for medical information and records.
Fire Keepers Club Hostess
Potawatomi Bingo Casino
01.2021 - 04.2022
- Maintained and developed positive, friendly relationships with gaming customers by assisting guests with VIP requests and amenities and issuing comps
Bus Program
Potawatomi Bingo Casino
01.2019 - 01.2021
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Cage Cashier
Potawatomi Bingo Casino
01.2017 - 01.2019
- Counted and recorded assigned funds and made exchanges of funds throughout shift
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Enforced company standard operating procedures, gaming regulations and Title 31 compliance
- Quickly and accurately counted drawers at start and end of each shift
- Secured casino funds not in use after balancing cash drawer
Customer Service Representative
JCPenney Logistics
03.2016 - 10.2018
- Responded to customer requests for products, services and company information
- Processed customer adjustments to maintain financial accounts
- Helped customers complete purchases, locate items and join reward programs
Cashier
Kohls
06.2015 - 03.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Reviewed new promotions and monitored price changes
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Patient Transporter, Volunteer
VA Hospital
06.2012 - 09.2012
- Talked to patients throughout transport time to comfort and help ease anxiety
- Assisted in the transfer of patients from beds to wheelchairs or stretchers as needed
- Introduced self to patient and explained transport plan and destination
- Maintained patient confidentiality by adhering to HIPAA regulations
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
Education
High School Diploma -
Project Stay
Milwaukee06-2016
Skills
- Patient care
- Vital signs monitoring
- Hygiene assistance
- Wound care
- Data entry
- Patient transport
- Cleaning and sanitizing
- Time management
- Team collaboration
- Effective communication
- Conflict resolution
- Customer service
- HIPAA compliance
- Reliable team player
- Direct patient care
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- CPR/AED Certification
Timeline
Certified Nursing Assistant
Sunrise Care Center
11.2021 - 01.2025
Certified Nursing Assistant
Advocate Aurora Health Care
10.2021 - Current
Fire Keepers Club Hostess
Potawatomi Bingo Casino
01.2021 - 04.2022
Medical Records Coordinator
Sunrise Care Center
01.2020 - 10.2023
Bus Program
Potawatomi Bingo Casino
01.2019 - 01.2021
Cage Cashier
Potawatomi Bingo Casino
01.2017 - 01.2019
Customer Service Representative
JCPenney Logistics
03.2016 - 10.2018
Cashier
Kohls
06.2015 - 03.2017
Patient Transporter, Volunteer
VA Hospital
06.2012 - 09.2012
High School Diploma -
Project Stay
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