I am an experienced patient services professional with an impressive background in customer service and care coordination. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills devoted to giving every customer a positive and memorable experience.
. Provide excellent communication, customer service, and administrative skills.
. Work to ensure a customer oriented environment in response to direct phone calls, greet, check in, and register new and existing patients.
. Handle patient payment and records including co-pays, insurance authorizations and verifications.
. Responsible for scanning and faxing various documents and monitoring deadlines.
. Obtain vital signs and glucose shots.
. Perform and assist with therapeutic and procedures.
. Provide excellent customer service skills by effectively communicating with patients, family, staff, and staff in various hospital departments.
. Record, chart, and document patient information, and observations. Retrieve information and baseline measurements.
. Maintain accurate medical records.
. Document dietary intake and assist with healthcare team to deliver compassionate care.
. Assist with daily living needs such as bathing, dressing, and toileting.
. Assist and support the daily care of in-patients of all ages.
. Provide in-home patient care and transport patients to appointments.
. Administer daily medications, including glucose shots.
. Document and maintain patient progress logs to ensure that every treatment plan is completed properly.
. Assist patients with housekeeping responsibilities, including meal preparation, cleaning , personal hygiene , exercising, and other activities as needed.