Summary
Overview
Work History
Education
Skills
Timeline
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Denisia Hunter

Wahiawa

Summary

Dynamic professional with a proven track record in customer service and team building, honed as a Reconnaissance Sergeant in the Army. Skilled in problem-solving and database maintenance, I consistently enhanced team performance and customer satisfaction. My leadership in high-pressure environments ensures efficient operations and effective employee training.

Overview

7
7
years of professional experience

Work History

Reconnaissance Sergeant

Military- Army
Schofield Barracks
09.2019 - Current
  • I am a team leader who works directly under the Battalion Command Team. I process school packets, in-process/out-process soldiers, and instruct soldiers throughout the duty day with different assignments. I support the battalion with high-end customer service for the unit.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Updated and maintained databases with current information.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Night Assistant Manager

Quik Trip
Charlotte
01.2019 - 07.2025
  • Oversees store operations during their assigned shift, ensuring high-quality customer service, and managing a team of employees. This role involves various tasks, like running the register, stocking shelves, maintaining cleanliness, and ensuring all shift tasks are completed efficiently. Assistant managers also train, follow up, and provide feedback to team members.
  • Assisted with troubleshooting minor technical problems related to computer hardware and software systems.
  • Provided assistance with opening and closing procedures for stores operating at nighttime hours.
  • Managed inventory levels of supplies used during the night shift.
  • Greeted and assisted customers who arrived during the night shift.
  • Checked doors, windows, and other entry points to ensure they were securely locked.
  • Prepared reports detailing incidents that occurred during the night shift.

Education

High School Diploma -

E.E. Smith High School
Fayettevill, NC
06-2006

Some College (No Degree) - Psychology

Fayetteville State University
Fayetteville, NC

Skills

  • Customer service
  • Team building
  • Employee training
  • Inventory management
  • Database maintenance
  • Problem solving

Timeline

Reconnaissance Sergeant

Military- Army
09.2019 - Current

Night Assistant Manager

Quik Trip
01.2019 - 07.2025

High School Diploma -

E.E. Smith High School

Some College (No Degree) - Psychology

Fayetteville State University

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