Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Denisse Almodovar

Imperial,CA

Summary

Proven to excel in fast-paced environments, I leveraged strong collaboration and quick learning abilities at Kohls Department Store, enhancing team efficiency and customer satisfaction. My bilingual skills and adeptness in safety management led to a significant improvement in workplace productivity and emergency preparedness, marking me as a dependable asset in any role.

Overview

18
18
years of professional experience

Work History

Seasonal Worker

Kohls Department Store
10.2024 - Current

My duties include helping the floor by keeping everything neat and available for customers. Helping customers find the items and if not available showing them how to order online and pick up for free at store. When is needed I help on POS when the lines get too long. Offering credit and rewards program to customers who don't have any. Also i help out on picking and packing orders for in store pickup.

  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

Fullfillment

Kohls Department Store
10.2020 - 12.2020

I would mostly worked overnight picking and packing online orders. Having them ready for shipment and having back room clean and tidy for morning shift. When days would be slow we would go on floor and stock items and having it ready for opening shift. On truck days would go early in the morning and unpack merchandise and have it ready for floor. When needed would help on POS taking credit card payments and offering credit applications to new customers.

  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Laborer

Primoris Renewable Energy
06.2020 - 10.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.

Started as a general laborer building solar panels. After i finished my task was moved to logistics. I was in charge of a crew and made sure to direct the trucks with building materials to the designated drop off location. Making sure the materials were as listed on work order. By end of day would turn all paperwork signed and dated to my supervisors. Help clean up any trash on site.

  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.

Fulfillment

Macys Department Store
09.2019 - 03.2020

My job consisted of picking online orders in a timely manner then after would pack the orders and have them ready to get sent out. If shifts available would get for different departments having dressing rooms clean and free of clothes. Helping customers out with questions and finding the products. When working on POS i would offer credit applications and rewards program .

  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Prioritized tasks to meet dynamic conditions and changing company demands.
  • Handled production picking, packing and shipping orders.
  • Processed more than 50 orders each shift with consistent record of meeting or exceeding productivity targets.
  • Pulled orders quickly to maintain demanding productivity goals.

Overnight Cashier

Walmart
06.2008 - 07.2009

Worked overnight as cashier but when not busy would help by stocking areas around registers. Greeting customers and checking them out in a timely manner while insuring a great customer experience. Offering credit applications for customers and letting them know about offers.

  • Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
  • Facilitated smooth handovers between shifts by communicating pertinent information with incoming staff members.
  • Resolved customers' service and product problems and processed refunds.
  • Delivered expert, friendly service to serve every customer need.
  • Enhanced customer satisfaction by providing efficient and professional service during overnight shifts.
  • Handled cash, credit, and debit transactions accurately while adhering to company policies and procedures.

Hostess/Restaurant Server

Carrows
11.2006 - 05.2008

I started as a hostess making sure silverware were ready . Taking phone orders for pickup and taking payments. I was then promoted to server. My shifts would vary from closing to opening the next day. Made sure to offer seasonal items and sell gift cards. For holidays would offer fresh pies after dinner. Made sure we had everything that was needed for the day.

  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Education

High School Diploma -

Southwest High School
El Centro
06-2006

Skills

  • Quick Learner
  • Strong Work Ethic
  • Collaboration
  • Task Prioritization
  • Dependable and Hardworking
  • Safety Management
  • Complex Problem-Solving
  • Emergency Procedures
  • Time Management
  • Bilingual
  • Attentive to customer needs
  • Working in a fast pace environment

Languages

Spanish
Native or Bilingual

Timeline

Seasonal Worker

Kohls Department Store
10.2024 - Current

Fullfillment

Kohls Department Store
10.2020 - 12.2020

Laborer

Primoris Renewable Energy
06.2020 - 10.2020

Fulfillment

Macys Department Store
09.2019 - 03.2020

Overnight Cashier

Walmart
06.2008 - 07.2009

Hostess/Restaurant Server

Carrows
11.2006 - 05.2008

High School Diploma -

Southwest High School
Denisse Almodovar