Denisse Baylon
Kansas City,KS
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Detail-oriented learns new things and past experience in construction. Consistent in on-time arrival and full-day work.
Overview
2
2
years of professional experience
Work History
Process Assistant
Warehouse Fulfillment, Amazon
Kansas City, KS
08.2023 - Current
- Identified areas for improvement and recommended solutions to optimize processes.
- Responded to advanced issues with professional and relationship-focused approach.
- Maintained up-to-date documentation of processes including workflows, procedures, guidelines.
- Participated in meetings with internal teams to discuss process changes or modifications.
- Coached and trained production leads on general process concepts, lean manufacturing and how to identify potential improvements without assistance.
- Provided support to team members in resolving process-related issues.
- Making labor moves depending on workflow
- Comfortable Coaching AA on HRR, STU, FFT,GCA and any other function. so we can have the best department.
- Comfortable with working from a computer with excel and outlook.
- Readied team to compete in tournaments and other special events.
- Planned strategies and selected optimal team lineups to execute game plans.
Warehouse Fulfillment Associate
Amazon fulfillment center
Kansas City, KS
07.2022 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Checked patient insurance, demographic and health history to keep information current.
- Transcribed phone messages and relayed to appropriate personnel.
- Helped patients complete necessary medical forms and documentation.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Conducted inventory transactions using scanner gun.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Made decisions and resolved issues using critical thinking and analytical skills.
- Defined and determined cause of problem to identify, prioritize and select alternatives.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Communicated with team members to coordinate efficient and accurate movements.
- Used handheld scanner to sort products onto appropriate shelves daily.
Education
Certified - Medical Assisting
Concord Career College
San Bernardino, CA02.2006
High School Diploma -
Rubidoux High School
Jurupa Valley, CA05.2004
Skills
- Clerical Support
- Performance Monitoring
- Attendance Tracking
- Workflow Management
- Critical Thinking
- Cleaning and Sterilizing
- Compassionate Care
- Emotional Support
- Friendly, positive attitude
- Product Identification
- Stocking and Replenishing
- Attention to Detail
- Assignment Delegation
Languages
Spanish
Professional
Timeline
Process Assistant
Warehouse Fulfillment, Amazon
08.2023 - Current
Warehouse Fulfillment Associate
Amazon fulfillment center
07.2022 - Current
Certified - Medical Assisting
Concord Career College
High School Diploma -
Rubidoux High School
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