DENISSE BELTRAN ANGELES
West Saint Paul,MN
Summary
Dynamic Lab Assistant/Phlebotomy Specialist with a proven track record at North Point Health and Wellness, adept in laboratory techniques and equipment maintenance. Excelled in enhancing lab safety and efficiency, showcasing sharp critical thinking and exceptional teamwork. Committed to high-quality specimen handling and data accuracy, while fostering positive patient interactions and continuous skill advancement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
LAB ASSISTANT/PHLEBOTOMY SPECIALIST
North Point Health and Wellness
Minneapolis, MN
06.2017 - 01.2025
- Followed safety protocols and procedures to maintain a safe working environment.
- Utilized software programs such as Excel, Access, and SPSS to store data.
- Utilized appropriate cleanup and safety methods to mitigate hazardous material incidents.
- Analyze the test and enter the results while maintaining compliance with specifications.
- Calibrated and maintained laboratory equipment to ensure precise and reliable results.
- Utilized laboratory software to track and process data.
- Cleaned, maintained, and prepared supplies and work areas.
- Kept laboratory supplies ready by inventorying stock and placing orders.
- Monitored inventory levels of laboratory supplies, identified shortages, and ordered replacements when needed.
- Coordinated screening analysis tests, gathering paperwork, and appropriate supplies.
- Identified and reported any deviations or discrepancies from standard procedures promptly.
- Identified abnormal test results to refer to the laboratory scientist for further review.
- Ensured compliance with safety regulations in the laboratory at all times.
- Adhered to all safety protocols in each laboratory area.
- Conducted laboratory tests to produce reliable, precise results.
- Provided supportive activities in the operation of the lab, samples, and related daily maintenance.
- Collaborated with scientists and fellow laboratory technicians performing laboratory tests to produce reliable and precise data and results.
- Prepared, stored, and transferred samples for testing.
- Disposed of hazardous waste materials according to established protocol.
- Maintained accurate records and documentation of laboratory activities and results.
- Kept laboratory space and equipment in a clean and safe condition.
- Created a chronological system for receiving samples to increase workflow.
- Calibrated, validated, and maintained laboratory equipment.
- Provided training and instruction on proper lab techniques and safety procedures.
- Monitored laboratory waste disposal procedures, adhering to environmental regulations.
- Conducted accurate and reliable laboratory tests, following standardized procedures.
- Entered relevant data and information into appropriate databases.
- Prepared and processed laboratory records in compliance with established standards.
- Expedited critical testing results, without compromising sample validity or quality assurance.
- Used data entry, database, and word processing programs to track day-to-day activities.
- Performed general maintenance.
- Troubleshot minor problems and reported larger technical issues.
- Experienced with social media and communications platforms.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Responded quickly to meet customer needs, and resolve problems.
- Identified ways to improve efficiency in operations, and implemented process changes.
- Focused on learning new skills and staying updated with industry changes.
- Developed departmental objectives, procedures, and strategies.
- Sought continuing education opportunities to stay current with industry trends.
- Participated in ongoing training to enhance my job skills and knowledge.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Provided efficient and courteous service to customers at all times.
- Collaborated with departmental leaders to establish organizational goals, strategic plans, and objectives.
- Worked with coworkers to complete tasks.
- Met deadlines while maintaining high-quality deliverables.
- Skilled in using various software applications and programs, including Microsoft Office and Adobe Creative Suite.
MEDICAL ASSISTANT
TRIA ORTHOPEDIC CENTER
Bloomington, MN
05.2010 - 08.2012
- Demonstrated proficiency in performing administrative duties such as data entry, answering phones, ordering supplies, and managing patient records
- Provided excellent customer service to patients by answering questions about medical procedures and insurance policies
- Coordinated follow-up appointments with specialists as needed for further treatment or evaluation purposes
- Conducted physical examinations on patients with assistance from physicians or nurses
- Cleaned and sterilized instruments and disposed of contaminated supplies
- Helped physicians examined and treated patients, handing them instruments, and materials and performing such tasks as giving injections and removing sutures
- Conducted pre-authorizations and referrals to meet third-party insurer requirements
- Explained treatment procedures, medications, diets, or physicians' instructions to patients
- Worked interdependently with other professionals to provide quality health care to patients
- Educated patients about their conditions and treatments
- Provided patient education and post-visit care instructions to foster care continuum
- Scheduled appointments for patients
- Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing
- Organized charts before each patient visit in order to ensure that all relevant information is available during the exam
- Performed general office duties, such as answering telephones, taking dictation, and completing insurance forms
- Assisted with minor surgical procedures such as suturing wounds or removing foreign bodies from skin surfaces following aseptic technique principles
- Assisted in medical record keeping and filing, including patient registration and scheduling appointments
- Obtained patient medical histories for inclusion in records
- Complied with personal protective equipment requirements to protect against exposure to infectious body fluids and other hazardous substances
- Stocked supplies and instruments for examination rooms
- Set up medical laboratory equipment
- Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival
- Supported physicians in examinations, procedures, and diagnostic tests
- Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures
- Inventoried medical, lab or office supplies, or equipment
- Scheduled appointments and maintained patient records
- Triaged patients and performed vital checks for patient flow facilitation
- Maintained inventory of sterile supplies used in exams or treatments throughout the office
- Maintained medical equipment and instruments according to established protocols
- Cleaned treatment rooms and medical instruments, complying with infection control standards
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician
- Helped prepare medical instruments and equipment
- Obtained medical information and measured vital signs, weight, and height
- Prepared treatment rooms for patient examinations, kept rooms neat, and clean
- Greeted and logged in patients arriving at office and clinic
- Performed EKG testing under the direction of a cardiologist or other specialist
- Provided post-operative care instructions to patients after surgery or other medical procedures
- Showed patients to examination rooms and prepared for physician
- Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician
- Documented medical data in patient charts, facilitating accurate records
- Collected blood, tissue and other laboratory specimens, logged specimens, and prepared them for testing
- Monitored supply inventory for low stock and worked with staff to reorder
- Performed routine laboratory tests and sample analyses
- Performed patient intake and assisted in patient care procedures
- Instructed patients on proper medication use and storage techniques based on doctor's orders
- Met deadlines while maintaining high-quality deliverables
- Focused on learning new skills and staying updated with industry changes
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Participated in ongoing training to enhance own job skills and knowledge
- Committed to delivering excellent customer service while working in a fast-paced environment
- Provided efficient and courteous service to customers at all times
- Worked with coworkers to complete tasks
- Responded quickly to meet customer needs and resolve problems
- Experienced with social media and communications platforms
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Sought continuing education opportunities to stay current with industry trends
Education
Phlebotomy Certificate - Phlebotomy
Rasmussen College
Lake Elmo, MN08-2013
ASSOCIATE IN HEALTH & SCIENCE (A.S.) - CLINICAL MEDICAL ASSISTING
Rasmussen University
Minnessota05.2010
Skills
- Laboratory techniques
- Lab Safety Protocols
- Sample preparation
- Safe specimen handling
- Lab testing and reporting
- Specimen Processing
- Data logging
- Documentation requirements
- Accurate Laboratory Documentation
- Routine Equipment Upkeep
- Test Results Interpretation
- Lab equipment maintenance
- Insightful Evaluator
- Documentation compliance
- Data Security Management
- Phlebotomy knowledge
- HIPAA Privacy Standards Knowledge
- Lab Inventory Management
- Advanced word processing
- Regulatory Compliance Proficiency
- Hazardous waste disposal
- Chemical handling
- Trained in HIPAA compliance
- File management
- Sample checking
- MRSA PCR testing
- Proficient in [technique]
- Phlebotomy
- Equipment management
- Inventory Management
- Specimen handling
- Positive attitude
- Detail-Oriented Approach
- Inventory control
- Sterile technique
- Documentation management
- Strategic Time Management
- Workflow Coordination
- Routine Maintenance Procedures
- Team Collaboration
- Safety Standards Implementation
- Laboratory safety protocols
- Test Reporting
- Laboratory Testing
- Inventory Management
- Preventive Equipment Care
- Supply Management
- Laboratory Sample Acquisition
- Laboratory work competency
- Sample logging
- Specimen Processing
- Information Organization
- Interpersonal and written communication
- Proficient Equipment Configuration
Certification
NHA Certify
References
References available upon request
Languages
Spanish, Fluent
Timeline
LAB ASSISTANT/PHLEBOTOMY SPECIALIST
North Point Health and Wellness
06.2017 - 01.2025
MEDICAL ASSISTANT
TRIA ORTHOPEDIC CENTER
05.2010 - 08.2012
Phlebotomy Certificate - Phlebotomy
Rasmussen College
ASSOCIATE IN HEALTH & SCIENCE (A.S.) - CLINICAL MEDICAL ASSISTING
Rasmussen University
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