Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denisse Cervantes

Riverside,CA

Summary

I'm looking for a job where I can grow. I thrive on learning new things and supporting the organization.

I take pride on my work. I'm very responsible, I don't like to miss work. I'm a team player, and very loyal. I do not shy away from challenging situations especially when learning new things.

Overview

19
19
years of professional experience

Work History

Patient Access Representative

T&T Staffing company.
Redlands, CA
08.2024 - Current
  • Greeted patients and visitors in a courteous and professional manner.
  • Collecting and verifying patient information and insurance information.
  • Processed patient admission.

Claims Collector

Aurora Charter Oak Hospital
Corona, CA
07.2020 - 06.2022
  • Oversaw daily collections and accounts receivable activities, developing robust strategies to maximize collections and reduce aged accounts.
  • Reduced aged accounts by collecting on approximately 40 accounts daily.
  • Make calls to Insurances for claims status.
  • Checked Insurance websites for claims status.
  • Verify patient eligibility.
  • Verify Dofr .
  • Verified Authorization on file.
  • Updated Cob .
  • Typed provide Appeals.
  • Review aging reports.
  • Update accounts .

Medical Biller

Halo Unlimited Inc.
Corona, CA
09.2012 - 01.2020
  • Verify insurance Coverage under insurances website
  • Contacted insurance providers to verify correct insurance information
  • Reviewed and verified benefits and eligibility with speed and precision
  • Claims entry
  • Submitted claims to insurance companies
  • Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.
  • Applied payments, deductibles, adjustments and denials from insurance companies into Pro health system.
  • Completed appeals and filed and submitted claims.
  • Identified errors and re-filed denied or rejected claims quickly to prevent payment delays
  • Answer patients calls
  • Called insurance companies to check claim status
  • Posted explanations of benefits
  • Made collections calls
  • Assessed medical codes on patient records and prepared invoices to be submitted to insurance companies.

Front Office Medical Assistant

Dr. Kenneth V Akey.
Orange, CA
07.2005 - 07.2011
  • Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.
  • Prepared medical charts, scanned documents and organized patient information.
  • Answered phones, schedule appointments.
  • Registered new patients and created files with detailed personal and medical information.
  • Controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Entered claims
  • Checked claim status online or called insurance carrier
  • Posted payments and deductibles
  • Answer patients questions regarding their statements
  • Made collections calls

Education

High School Diploma -

Villa Park High School
Villa Park, CA
06.2002

Front Office Assistant. -

Bryman College
Anaheim, CA
10.2004

Skills

  • Fluent in Spanish
  • Ability to work under pressure
  • Time management
  • Information inputting
  • Insurance collections
  • Submission of medical claims
  • Account follow-up
  • Customer service
  • 60 WPM
  • 10-key experience
  • Fast learner
  • Problem solving
  • Team player

Timeline

Patient Access Representative

T&T Staffing company.
08.2024 - Current

Claims Collector

Aurora Charter Oak Hospital
07.2020 - 06.2022

Medical Biller

Halo Unlimited Inc.
09.2012 - 01.2020

Front Office Medical Assistant

Dr. Kenneth V Akey.
07.2005 - 07.2011

High School Diploma -

Villa Park High School

Front Office Assistant. -

Bryman College
Denisse Cervantes