Denisse Farias
Tucson,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Demonstrated expertise in enhancing cybersecurity compliance and optimizing Virtual Desktop Infrastructure. Skilled in project coordination and team leadership, resulting in transformed environments and improved end-user experiences. Delivered exceptional technical support, contributing to overall operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sr. System Administrator
Raytheon Technologies
Tucson, AZ
05.2022 - Current
- Built and managed a new environment utilizing VDI tools for resource distribution and optimization.
- Facilitated program expansion across two environments to enhance user experience while maintaining cybersecurity standards of both environments.
- Enhanced functionality of various Information Systems by updating tools for alignment with cybersecurity regulations.
- Oversaw a team's tasks and projects, ensuring seamless control of standalone and peer-to-peer systems, while alleviating pressure on system administrators.
- Provided technical support to end users for all hardware and software related issues.
System Administrator
Raytheon Technologies
Tucson, AZ
06.2020 - 05.2022
- Led IS-1034 Refresh Project, replacing Windows 7 with Windows 10 to mitigate hardware and security risks.
- Pioneered VDI Environment implementation, transforming Tucson's largest collateral environment.
- Collaborated with colleagues to enhance patching and software installation procedures using SCCM.
- Provided daily technical support for troubleshooting Windows and Linux Operating Systems.
- Coordinated with Cybersecurity professionals to uphold Information System security requirements.
- Documented and trained IT staff on advanced processes and procedures in Virtual Environment.
Education
Bachelor of Science - Management Information Systems
University of Arizona Eller College of Management
Tucson, AZ05-2020
Skills
- Virtual Desktop Infrastructure
- Cybersecurity compliance
- Network troubleshooting
- Technical support
- Windows administration
- Team leadership
- Problem solving
- Project coordination
- Active Directory management
- Software installation
- Project management
- SCCM management
- Linux administration
Certification
- US DoD Secret Clearance
- CompTIA Security+
- R6Sigma
Languages
Spanish
Native/ Bilingual
Accomplishments
Multiple Achievement Awards for exceptional teamwork, technical skills, providing emergency support, reliability, and accomplishing high-priority tasks in a short timeframe.
Affiliations
Violinist, Folklorico dancer, Cumbia and Bachata Dance Instructor, Avid Reader
References
References available upon request.
Timeline
Sr. System Administrator
Raytheon Technologies
05.2022 - Current
System Administrator
Raytheon Technologies
06.2020 - 05.2022
Bachelor of Science - Management Information Systems
University of Arizona Eller College of Management
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