Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Denisse Gonzalez

Baytown

Summary

Dependable employee with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Overview

3
3
years of professional experience

Work History

Receptionist

Go Live Event Center
08.2024 - 03.2025

Creating profiles for customers

Answering phone calls

Austomer service

Cleaning the facility

Booking parties or special events



Reference: Terrell henry

+1 (281) 628-5025

Lab Monitor

Safety Council
06.2023 - 10.2023
  • Participated in extra training and courses to refine and improve upon industry knowledge.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Recognized by management for providing exceptional customer service.

Cashier

Buffalo Wild Wings, Buffalo Wild Wings
10.2022 - 10.2023
  • Making sure guests are satisfied
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift
  • Served food quickly for positive guest experiences
  • Wiped down tables and equipment, swept and refilled stock
  • Organized and restocked supplies to support operations and team productivity
  • Interacted pleasantly with guests to deliver quality customer service
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

Whataburger
11.2021 - 08.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Understood and followed oral and written directions
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Education

High School Diploma -

Goose Creek Memorial
Baytown, TX
05.2023

Skills

  • Teamwork and Collaboration
  • Store Opening and Closing
  • Customer Service
  • Clear Communication

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Go Live Event Center
08.2024 - 03.2025

Lab Monitor

Safety Council
06.2023 - 10.2023

Cashier

Buffalo Wild Wings, Buffalo Wild Wings
10.2022 - 10.2023

Whataburger
11.2021 - 08.2022

High School Diploma -

Goose Creek Memorial