DENISSE HERNANDEZ-PATRICIO

• Obtain and maintain Q clearance with US DEPARTMENT OF ENERGY
• Complete Tactical Response Force-100 academy
• Conduct inspections of issued gear and vehicles at beginning and end of shift
• Conduct personnel and vehicle inspections upon entering site
• Demonstrated professionalism in dealing with high-pressure situations, maintaining composure during critical incidents.
• Prevent unauthorized access to sensitive areas by enforcing strict adherence to company policies and procedures.
• Investigate suspicious activities promptly, compiling detailed reports for further analysis or legal actions if necessary.
• Maintained a safe environment for staff and visitors with prompt response to alarms, emergency incidents, and miscellaneous calls for service
• Participated in continuous firearms proficiency, defensive tactics and arrest technique training.

• Monitor and support security team members assigned to shift
• Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
• Decision making of security plans and daily operations
• Maintain high level of discretion and confidentiality
• Create reports for client
• Generate schedules on Microsoft word and excel
• Trained new employees and delegated daily tasks and responsibilities.

LOBBY OFFICER @ Facebook

• Focus on access control and the verification of badges on C-Cure monitoring
• Observe and report any unusual activity to Global Security Operations Center
• Provide superior customer service to high profiled guest & employees.
• Active and deactivate company badges

SECURITY LEAD @ Facebook

• Support and administer organizational security plans and operations
• Create exception reports and incident reports
• Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
• Resolve questions and concerns for both team and client

LOST AND FOUND REPRESENTATIVE @ Facebook

• Recover lost or found items and ensure that they are returned to their rightful owner
• Demonstrate customer service in person and emails
• Monitor and respond to inquiries via Outlook Inbox and MPK Lost and Found Page
• Establish and maintain spread sheets on excel
• Keep inventory and organize items

LOBBY BADGING RECEPTIONIST @ Vantage Data Centers

• Multitasking, creating and activating/deactivating company issued badges
• Daily operations using Lenel Monitoring security system
• Create, edit, and distribute daily events newsletter for tech companies
• Dispatch officers to security incidents
• Enhanced security by conducting regular patrols
• Frequently reviewed security cameras and reported security breaches to management.