Denisse Klass
Brooklyn,NY
Summary
Positive, collaborative, and solutions-oriented professional with strong organizational and leadership skills. Possesses comprehensive understanding of team dynamics and project management, along with expertise in conflict resolution and performance optimization. Committed to fostering productive work environment and driving team success.
Overview
24
24
years of professional experience
Work History
Site Manager
Mulligan Security Company
07.2023 - 01.2025
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Maintained records and logs of work performed and materials and equipment used.
- Resolved issues between employees and customers using company policies.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Improved client satisfaction with timely project completion through effective communication and coordination among team members.
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Police Officer
New York City Police Department
07.2001 - 08.2021
- In regards to 10016298420 I already meet the required qualifications
- I took my annual firearm training on 6/25/2022 and expires on 6/25/2023
- My next date for my annual firearm training is on 6/24/2023
- Please see attached document
- Also my good guy letter is in the original package
- Thank you for your consideration
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
Education
Information Systems Management
Pace University
New York, NYNew York Police Academy
New York, NY03.2001
Associate Of Science - Occupational Studies
Technical Career Institute
New York, NY06.1995
High School Diploma -
Eastern District High School
Brooklyn, NY01.1990
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Additional Information
10016298420, True
Qualifications
True, 06/25/22, 06/25/23, 06/24/23, True
Certified Security Guard Instructor
Teach 8hrs and 16 hrs Classes.
Timeline
Site Manager
Mulligan Security Company
07.2023 - 01.2025
Police Officer
New York City Police Department
07.2001 - 08.2021
Information Systems Management
Pace University
New York Police Academy
Associate Of Science - Occupational Studies
Technical Career Institute
High School Diploma -
Eastern District High School
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