Denisse Liggens
Summary
Operations professional with 23 years of experience in process optimization and team management, known for driving operational excellence and consistently achieving organizational goals. Highly reliable and adaptable, with a strong track record of fostering collaborative work environments while effectively allocating resources and monitoring performance to maximize team efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Operations Supervisor
United States Army (USA) / 8th Theater Sustainment Command (8TSC)
11.2024 - Current
- Managed force structure for assigned and attached units across Alaska, Hawaii, Korea, and United States Indo-Pacific Command (USINDOPACOM) Area of Responsibility (AOR).
- Supported command initiatives by developing, synchronizing, and leading force structure changes through Total Army Analysis (TAA), Force Design Updates (FDU), Change Management Plans, and Command Plan (CPLAN) decisions.
- Coordinated directly with USARPAC staff, subordinate organizations, Combined Arms Center (CAC), United States Army Training and Doctrine Command (TRADOC), United States Army Forces Command (FORSCOM), and Headquarters Department of the Army (HQDA) to ensure full integration and implementation of directed force management across the Indo-Pacific Region.
Emergency Action Cell Controller
USA / United States Army Pacific (USARPAC)
12.2023 - 11.2024
- Gathered and relayed critical information to commanders and key personnel, enabling timely decision-making during emergencies.
- Processed over 300 emergency reports for higher headquarters, including aircraft tracking, severe weather alerts, and monitoring Commander's Critical Information Requirements (CCIRs) and Serious Incident Reports (SIRs) communications across multiple levels of hierarchy.
- Coordinated logistics for emergency drills, ensuring exercises met all safety requirements and improved overall readiness.
- Reviewed and evaluated incident reports to identify trends, strengthening response protocols and shaping future emergency management practices.
Operations Supervisor
USA / 8TSC
05.2022 - 10.2023
- Processed, published, and tracked all unclassified and classified internal and external orders within the command.
- Ensured Warning Operations Orders (WARNO), Fragmentary Orders (FRAGO), and Planning Orders (PLANORD) were accurately assigned to Action Officers, published, and monitored for completion.
- Disseminated and tracked over 150 taskers in the Task Management Tool (ETMS2) ensuring mission success
- Demonstrated strong organizational and time management skills while managing multiple projects.
Instructor
USA / Golf Company, 2/4th Aviation Support Battalion
08.2018 - 02.2022
- Provided Program of Instruction on Global Combat Support System -Army (GCSS-A) to a student population of 3,000 annually.
- Supervised Plant Maintenance, Subsistence, and Warehouse Operations, ensuring efficient daily operations.
- Accountable for automation systems valued at over $250,000 while overseeing the well-being and training of 30 soldiers daily.
- Developed and implemented training programs for diverse audiences, enhancing instructional effectiveness.
- Facilitated skill assessments to identify individual learning needs and tailor instructional methods accordingly.
Materiel Management Supervisor
USA / HHC 4TH Combat Aviation Brigade (4TH CAB)
09.2016 - 09.2017
- Oversaw the well-being, training, and discipline of a team of four Non-Commissioned Officers (NCOs), one junior enlisted Soldier, and their families.
- Supported and maintained over 399 Logistical Information Systems, ensuring operational readiness.
- Coordinated, implemented, and executed standard operating procedures for hardware and software installation.
- Managed property valued at over $950,000, ensuring accountability and proper maintenance.
- Managed logistical operations for aviation support, ensuring timely resource allocation and mission readiness.
Technical Supply Supervisor
USA / B Company 404TH Aviation Support Battalion (ASB)
08.2015 - 09.2016
- Managed the health, welfare, training, and professional development of seven soldiers.
- Oversaw planning, storage, and accountability of the unit's Class IX aircraft parts.
- Coordinated the turn-in of unserviceable aircraft parts and managed shop and bench stock valued at over $50 million.
- Maintained equipment worth over $200,000, ensuring operational readiness and accountability.
- Supervised daily operations of aviation support tasks, ensuring compliance with military standards and protocols.
- Led training sessions for junior personnel, enhancing skill development and operational readiness within the battalion.
Material Storage/Handling Supervisor
USA / A Company 404TH Aviation Support Battalion (ASB)
07.2014 - 07.2015
- Supervised the receipt, storage, and turn-in of serviceable and unserviceable Class IX items, ensuring compliance with daily standard operating procedures.
- Provided direct support to over 120 customers, managing an Authorized Stock valued at over $12,500,000.
- Oversaw the well-being, discipline, training, and performance of eight soldiers and three Non-Commissioned Officers (NCOs).
- Developed standard operating procedures to streamline workflow and improve compliance.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Supply Sergeant
USA / HHC 4TH Combat Aviation Brigade (4TH CAB)
04.2012 - 07.2014
- Managed receipt, inspection, issue, delivery, and turn-in of Organization and Installation supplies and equipment.
- Prepared all unit supply documents and maintained accountability for all unit supplies.
- Coordinated the furnishing of barracks for newly assigned Soldiers to the Combat Aviation Brigade.
- Oversaw accountability of supplies and logistical equipment valued at $35,000.
- Oversaw inventory control processes, maintaining accurate records and optimizing stock levels for mission readiness.
- Managed supply chain logistics, ensuring timely distribution of essential equipment and materials to operational units.
Material Control/Accounting Supervisor
USA / F Company 6-52 Air Defense Artillery (ADA) Battalion
03.2011 - 04.2012
- Maintained over $130 million in Authorized Stockage List (ASL) lines, achieving a 99% inventory accuracy rate.
- Assisted 23 customers and maintained a 95% or higher Reconciliation Report completion rate.
- Improved organizational processes, ensuring 100% compliance with the Army Records Information Management System (ARIMS).
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Contributed to the unit earning the Best Supply Support Activity on the Peninsula Award, FY11 Q3.
Senior Automated Logistics Specialist
USA / F Company 5-52 Air Defense Artillery (ADA) Battalion
02.2010 - 03.2011
- Maintained accountability of all assigned equipment in the Maintenance Control section and Change of Command inventories with zero loss to the government.
- Processed over 200 support-level work orders and managed recoverable parts valued at over $1 million.
- Managed inventory control processes to ensure accurate parts availability.
- Trained new staff on best practices for inventory management and systems usage.
- Complied with applicable HAZMAT regulations and guidance to ensure safe handling, storage, and disposal of hazardous materials, minimizing risk to personnel and the environment.
Material Control/Handling Specialist
USA / A Company 404TH Aviation Support Battalion (ASB)
08.2005 - 01.2010
- Maintained records and reviewed, screened, and verified all documentation.
- Managed the storage and issuance of $125 million in Class IX components for 86 customers.
- Tracked requisitions through the supply system until receipt by the customer.
- Ensured 100% inventory accountability of 3,508 Authorized Stockage List lines.
- Implemented safety protocols and compliance measures in handling procedures.
- Maintained a clean, safe work environment by adhering to warehouse guidelines and safety regulations.
Education
BACHELOR of SCIENCE - Technical Management
DeVry University
Lisle, IL02.2024
Certification
- Lean Six Sigma White Belt Certified – April 2016
- Demonstrated Senior Logistician - Laurel, Maryland April 2016
- Certified Logistics Technician Certification – Fort Gregg-Adams April 2020
- Certified Logistics Associate Certificate – Fort Gregg-Adams March 2020
- Manufacturing Technician Level 1 (MT1) - Midlothian, VA August 2021
- OSHA 10 & 30 Level - Midlothian, VA September 2021
- Manufacturing Specialist (MS) - Midlothian, VA August 2021
- NSC First AID, CPR & AED Course - Midlothian, VA August 2021
- Lean Practitioner Certificate - Midlothian, VA July 2021
Languages
Spanish
Native or Bilingual
Awards
Global War on Terrorism (GWOT) Expeditionary Medal – 2006-08
Global War on Terrorism (GWOT) Service Medal - 2010-04
National Defense Service Medal – 2005-03
Training
- SAMS-E Clerks Course – Fort Bliss, TX July 2010
- PBUSE Clerks Course – Fort Bliss, TX January 2011
- Army Center for Substance Abuse Programs – Fort Carson, CO May 2013
- Equal Opportunity Leaders Course – Fort Carson, CO August 2013
- Unit Supply Operations Management Course Fort Carson, CO July 2013
- Motor Pool Operations Management Course – Fort Carson, CO April 2014
- ULLS-A (E) Clerk Course – Fort Carson, CO June 2014
- DPW Facility Management Class – Fort Carson, CO April 2014
- TCAIMS II Barstow 6.3.0 (Unit Move - 1) – Fort Carson, CO July 2014
- TCAIMS II Barstow 6.3.0 (Unit Move - 2 / UMC Course – Fort Carson, CO August 2014
- Digital Training Management System-User Course – Fort Carson, CO May 2014
- Unit Movement Officer Course – Fort Carson, CO July 2014
- Warehouse Operation – Fort Carson, CO August 2015
- Common Faculty Development Instructor Course October Fort Gregg, Adams 2018
- TRADOC IMC Cadre Course – Fort Gregg-Adams September 2018
- ULLS - AVN ENH Tech Supply User, Aircraft Notebook – Fort Gregg-Adams March 2020
- Operational Contract Support Course – Fort Lee, VA December 2022
CITIZENSHIP
United States Citizen
SECURITY CLEARANCE
Top Secret (TS) – Sensitive Compartmented Information (SCI), Department of Defense Central Adjudication Facility (DoD CAF), 2024-08
VETERANS PREFERENCE
- Active-Duty United States Army (USA), Statement of Service Letter enclosed.
- Eligible for Veterans Recruitment Appointment (VRA) & Veterans Employment Opportunity Act (VEOA) positions
Timeline
Operations Supervisor
United States Army (USA) / 8th Theater Sustainment Command (8TSC)
11.2024 - Current
Emergency Action Cell Controller
USA / United States Army Pacific (USARPAC)
12.2023 - 11.2024
Operations Supervisor
USA / 8TSC
05.2022 - 10.2023
Instructor
USA / Golf Company, 2/4th Aviation Support Battalion
08.2018 - 02.2022
Materiel Management Supervisor
USA / HHC 4TH Combat Aviation Brigade (4TH CAB)
09.2016 - 09.2017
Technical Supply Supervisor
USA / B Company 404TH Aviation Support Battalion (ASB)
08.2015 - 09.2016
Material Storage/Handling Supervisor
USA / A Company 404TH Aviation Support Battalion (ASB)
07.2014 - 07.2015
Supply Sergeant
USA / HHC 4TH Combat Aviation Brigade (4TH CAB)
04.2012 - 07.2014
Material Control/Accounting Supervisor
USA / F Company 6-52 Air Defense Artillery (ADA) Battalion
03.2011 - 04.2012
Senior Automated Logistics Specialist
USA / F Company 5-52 Air Defense Artillery (ADA) Battalion
02.2010 - 03.2011
Material Control/Handling Specialist
USA / A Company 404TH Aviation Support Battalion (ASB)
08.2005 - 01.2010
BACHELOR of SCIENCE - Technical Management
DeVry University
Similar Profiles
KELLI M. ROBINSON-TUGLERKELLI M. ROBINSON-TUGLER
Human Resource Specialist at United States Army Reserve Command - 321st Sustainment BrigadeHuman Resource Specialist at United States Army Reserve Command - 321st Sustainment Brigade
KaTavia Fitch- ParkerKaTavia Fitch- Parker
Medical Readiness NCOIC at United States Army Reserve Sustainment CommandMedical Readiness NCOIC at United States Army Reserve Sustainment Command
null null
Regional Headquarter Senior Maintenance Manager at United States Army, 593rd Expeditionary Sustainment Command (ESC)Regional Headquarter Senior Maintenance Manager at United States Army, 593rd Expeditionary Sustainment Command (ESC)
Tyler GriffithTyler Griffith
Operations Supervisor at DHL Supply ChainOperations Supervisor at DHL Supply Chain
Peterson LavachePeterson Lavache
Operations Supervisor at GeodisOperations Supervisor at Geodis