Denisse Mosquera
Sayreville,NJ
Summary
Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Therapist Aide/Front Desk Medical Receptionist
A&A Physical Therapy
07.2023 - Current
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Streamlined appointment scheduling processes, resulting in reduced wait times for patients.
- Improved office efficiency by organizing and maintaining accurate patient files and records.
- Contributed to a positive work environment through effective communication with colleagues and supervisors.
- Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Expedited patient registration processes by gathering necessary paperwork from new arrivals promptly upon their arrival at the front desk.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Proactively addressed potential conflicts or problems in appointment scheduling, resolving issues to ensure seamless patient experiences.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Set up equipment ahead of treatments to maintain smooth appointment schedules.
- Communicated with physicians to provide updates on patient care.
- Supported optimal patient care by efficiently setting up therapy equipment according to therapist specifications before each session.
- Hand each patient their own files and direct them into a clean available room
- Help each patient with their stretches
- Set up machines for patients who use them
- For new patients, I would create brand new files with their information, their own log in sheet, and add their information to our system.
Babysitter
Krystal Ingram
01.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, and frequently touched surfaces to prevent spreading of germs.
- Communicated with parents regarding children's progress and development, raising any issues.
- Assisted children with homework assignments and special projects across different subjects.
- Guided school homework and read bedtime stories to support development.
- Administered medications, following strict instructions from parents and medical labels.
- Monitored children's play activities to verify safety.
Housekeeping Aide
Maria Mosquera
07.2022 - 07.2023
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Removed soiled sheets, washcloths and towels.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Dusted and polished surfaces to achieve attractive shine.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Reported equipment malfunctions or breakdowns to your supervisor .
- Adhered to optimal standards for cleanliness, appearance and service.
- Transported soiled linens to laundry facilities.
- Cleaned carpets by vacuuming, shampooing, deodorizing and disinfecting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Education
High School Diploma -
Sayreville War Memorial High School
Parlin, NJ06.2022
Skills
- Time Management
- Behavior Modeling
- Administering Medicines
- Teaching Empathy
Languages
Spanish
Native or Bilingual
Additional Information
References-
Krystal Ingram: 718-702-2115
Denise Cooper: 732-995-5608
Timeline
Therapist Aide/Front Desk Medical Receptionist
A&A Physical Therapy
07.2023 - Current
Babysitter
Krystal Ingram
01.2023 - Current
Housekeeping Aide
Maria Mosquera
07.2022 - 07.2023
High School Diploma -
Sayreville War Memorial High School