Summary
Work History
Education
Skills
Languages
Timeline
Generic

Denisse Pineda Catalan

charleston,SC

Summary

Proven hospitality professional with extensive experience at Chipotle Grill Restaurant, excelling in guest engagement and sales techniques. Demonstrated exceptional customer service and cleanliness standards, enhancing dining experiences and increasing sales. Skilled in cash handling and safe food handling, consistently maintaining high-quality service and operational efficiency.

Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in Bar back or restaurant server role.

Work History

Server

Chipotle
07.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.

Cleaning Crew Member

Chipotle Restaurant
07.2024 - Current
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Emptied trashcans and transported waste to collection areas.
  • Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
  • Reduced complaints from clients by addressing specific cleaning requests promptly.

Food Preparation Worker

Chipotle Grill
07.2024 - Current
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
  • Assisted chefs in preparing high-quality meals, contributing to excellent customer satisfaction ratings.

Cashier

Chipotle Grill
07.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Operated and corrected any basic issues with registers.
  • Built relationships with customers to encourage repeat business.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Education

Associate of Science - Cybersecurity

Trident Technical College
Charleston, SC
06-2025

High School Diploma -

West Ashley Highschool
Charleston, SC
06-2022

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Cleanliness standards
  • Safe Food Handling
  • Service prioritization
  • Sales Techniques
  • Order Accuracy
  • Quality Control
  • Hospitality service expertise

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server

Chipotle
07.2024 - Current

Cleaning Crew Member

Chipotle Restaurant
07.2024 - Current

Food Preparation Worker

Chipotle Grill
07.2024 - Current

Cashier

Chipotle Grill
07.2024 - Current

Associate of Science - Cybersecurity

Trident Technical College

High School Diploma -

West Ashley Highschool

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Denisse Pineda Catalan