Denisse Rodriguez
Bernardsville,NJ
Summary
Bilingual professional with solid experience in customer service and team leadership. Proven ability to train staff, manage sanitation protocols, and enhance service quality across diverse environments. Quick Learning Abilities and Detail Oriented Known for being adaptable and Versatile
Overview
12
12
years of professional experience
Work History
House Keeping/Sanitation Lead
Self Employed
Lajas ,Puerto Rico
09.2022 - 02.2026
- Trained and mentored team members on effective cleaning techniques and safety practices.
- Conducted regular inspections to assess cleanliness standards and identify improvement areas.
- Managed sanitation for various AIRBNB locations
- Evaluated new cleaning technologies and tools to optimize sanitation effectiveness and efficiency.
Weitress/Bartender
LA Parguera Rooftop
Lajas Puerto Rico
03.2022 - 01.2023
- Managed multiple tables efficiently.
- Trained new waitstaff on restaurant procedures and service standards.
- Assisted in inventory management by monitoring stock levels and placing orders as needed.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Weitress
La Parguera Plaza Hotel Inc.
Lajas Puerto Rico
01.2021 - 03.2022
- Provided exceptional customer service in high-pressure dining environment.
- Coordinated with kitchen staff to ensure timely and accurate order delivery.
- Trained new staff on menu items, service standards, and operational procedures.
- Managed cash register operations, ensuring accuracy in transactions and balancing funds.
Weitress/Restaurant Hostess
Las Brisas Salvadorian Restaurant
Dover, NJ
10.2018 - 01.2020
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables, ensuring timely food and beverage service.
- Collaborated with kitchen staff to ensure accurate order preparation and delivery.
Weitress
Las Praderas 2
Dover, NJ
11.2014 - 10.2016
- Implemented food safety protocols to maintain health standards in dining areas.
- Resolved customer complaints efficiently while maintaining positive dining experiences.
- Assisted in organizing special events, enhancing guest satisfaction through tailored services.
- Monitored inventory levels, contributing to efficient stock management and supply ordering processes.
- Maintained clean Environment
Cashier Manager
Bravo Supermarket
Dover, NJ
02.2014 - 12.2015
- Supervised daily cashier operations ensuring efficient service and accurate transactions.
- Trained and mentored new cashiers on customer service standards and register procedures.
- Managed Costumer Service
- Resolved customer complaints and inquiries promptly, enhancing overall shopping experience.
Education
High School Diploma -
Leonides Morales Rodriguez
Lajas Puerto Rico05-2013
Skills
- Cleaning protocols
- DMX protocol
- Custodial services skills
- Delegating work assignments
- Bilengual ( English & Spanish)
- Costumer Service Skills
Accomplishments
- Supervised team of 15 staff members In a Supermarket.
- Supervised team of 8 People in Sanitation Services
- Lead a team of 4 servers and two other Bartenders for Private Parties in A Rooftop Restaurant.
- Achived Leadership Roles.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Road Trips
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Offering time and support to shelters for the homeless, women, and animals
- Community Cleanup
- Participating in fundraising events to support local charities, schools, or community projects
- Environmental Conservation Projects
- Volunteer Work
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Drawing and Painting
- Crafting and DIY Projects
- Acting and Theater
Timeline
House Keeping/Sanitation Lead
Self Employed
09.2022 - 02.2026
Weitress/Bartender
LA Parguera Rooftop
03.2022 - 01.2023
Weitress
La Parguera Plaza Hotel Inc.
01.2021 - 03.2022
Weitress/Restaurant Hostess
Las Brisas Salvadorian Restaurant
10.2018 - 01.2020
Weitress
Las Praderas 2
11.2014 - 10.2016
Cashier Manager
Bravo Supermarket
02.2014 - 12.2015
High School Diploma -
Leonides Morales Rodriguez