Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Denisse Sanchez

Katy,TX

Summary

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Overview

5
5
years of professional experience

Work History

Hostess

Aura Hospitality Group
11.2023 - 01.2024
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Maintained clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Supported needs of 10-person wait staff who attended to specific needs of countless customers daily for upscale lounge with social relevancy and intentionality

Executive Administrator

877 Prosper Inc.
02.2020 - 09.2023
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Team Member

Salata
01.2019 - 05.2019
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Maintained a clean and sanitary work environment by adhering to strict health and safety guidelines, ensuring a safe dining experience for all customers.

Education

Associate of Science -

Lone Star College System
Cypress, TX

Skills

  • Licensed Insurance Agent
  • Exceptional Communication
  • Detail Oriented
  • Effective Multitasking
  • Professional demeanor
  • Policy Renewals
  • CRM Software
  • Leads Prospecting
  • Policy Analysis
  • Adaptability

Affiliations

  • Climbing
  • Playing the Cello

Languages

Spanish
Native or Bilingual

Timeline

Hostess

Aura Hospitality Group
11.2023 - 01.2024

Executive Administrator

877 Prosper Inc.
02.2020 - 09.2023

Team Member

Salata
01.2019 - 05.2019

Associate of Science -

Lone Star College System
Denisse Sanchez