Denisse Santana
San Antonio,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Petty Officer Third Class
US Navy
08.2004 - 07.2009
- Integrated intelligence activities into other military operations, plans and programs.
- Trained and mentored personnel in combat operations and tactics.
- Supervised logistical functions to support AIMD Sigonella.
- Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS.
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
- Collaborated with colleagues in developing and refining maintenance procedures.
- Troubleshoot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Ran errands and provided general office support in a professional environment.
- Assisted with aircraft and equipment transport and movement.
- Recorded maintenance actions in aircraft logbooks.
- Coordinated and distributed exposure and contamination control procedures.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance.
- Developed strategies to streamline and improve office procedures.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Associate of Arts - Psychology
Northwest Vista College
San Antonio, TX05.2021
Skills
- Vendor Relationships
- Customer Needs Assessment
- Safety Protocols
- Performance Goals
- Materials Accountability
- Project Management
- Customer Follow-Up
- Spreadsheet Development
- Verbal and Written Communication
- Word Processing
- Data Entry Documentation
- Employee Training
Languages
Spanish
Native or Bilingual
Timeline
Petty Officer Third Class
US Navy
08.2004 - 07.2009
Associate of Arts - Psychology
Northwest Vista College