Denisse Santana
San Antonio
Summary
Professional leader with a focus on youth development and program coordination. Skilled in team collaboration, fostering positive environments, and adapting to changing needs. Proven track record in mentoring, event planning, and communicating effectively with diverse groups. Known for reliability, strong organizational skills, and a goal-oriented mindset.
Overview
21
21
years of professional experience
Work History
Youth Leader
Harpers Chapel Ministries
02.2021 - 03.2025
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Developed rapport with young participants, providing support and guidance in their personal challenges.
- Enhanced youth engagement by incorporating interactive games and team-building activities.
- Facilitated discussions between youth and adults to bridge generational gaps and foster understanding.
- Maintained good relationships with parents through regular communication and active participation in planned activities.
- Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
- Organized successful fundraising events, securing resources for youth programs.
- Assisted in designing youth programs to foster personal growth and leadership development.
- Managed event planning logistics, ensuring successful execution of various youth activities and outings.
- Organized impactful community service projects, fostering sense of responsibility and contribution among youth.
- Cultivated partnerships with other organizations for broader impact, sharing resources and best practices.
- Improved outreach efforts by developing and implementing engaging social media strategy.
- Coordinated and managed volunteer activities for community service projects.
Sailor
US Navy
08.2004 - 07.2009
- Proactively identified areas where equipment upgrades or replacements were necessary, resulting in improved overall performance of the GSE fleet.
- Reduced downtime for GSE units by implementing a preventative maintenance schedule.
- Provided exceptional customer service by promptly addressing concerns from pilots or airport personnel regarding the condition or functionality of ground support equipment.
- Streamlined repair processes, resulting in quicker turnaround times for out-of-service equipment.
- Upheld environmental standards by properly disposing of hazardous materials according to regulatory guidelines.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Enhanced aircraft safety by performing thorough inspections and maintenance on ground support equipment.
- Worked closely with other mechanics as part of an effective team dedicated to maintaining a high-performance GSE fleet.
- Managed inventory of spare parts and supplies, minimizing delays due to lack of necessary resources for repairs or maintenance tasks.
- Demonstrated expertise in repairing various types of GSE, including tow tractors, hydraulic lifts, and air conditioning units.
- Assisted in the training of new mechanics, sharing knowledge and best practices to elevate overall team performance.
Education
Psychology
Northwest Vista College
San Antonio, TX05-2022
Skills
- Strong work ethic
- Attention to detail
- Teamwork and collaboration
- Time management
- Youth engagement
- Parent communication
- Critical thinking
- Data entry
- Active listening
- Customer service
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Youth Leader
Harpers Chapel Ministries
02.2021 - 03.2025
Sailor
US Navy
08.2004 - 07.2009
Psychology
Northwest Vista College
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