Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Denisse Van Tuyl

Miami,Fl

Summary

Willingness to take on added responsibilities to meet team goals. organized and detail oriented passionate about promoting emotional well being, and delivering exceptional service with a focus on empathy and reliability. bringing good conflict resolution skills while demonstrating patience having a strong commitment to providing exceptional customer service. I am seeking a position to achieve services for others proactive in taking on additional tasks to ensure smooth operations. eager to leverage my strong interpersonal skills and dedication to service in a professional environment.

Overview

4
4
years of professional experience

Work History

Volunteer

Heartland Hospice
06.2023 - 09.2023
  • Assigned at the front desk, where I took initiative in answering phone calls, providing assistance to callers, and directing inquiries to the appropriate departments
  • Managed incoming calls by transferring them to the correct department, ensuring a smooth and efficient communication flow within the facility
  • Collaborated with the front desk team to maintain organization and address any administrative needs, contributing to the smooth operation of the hospice
  • Took messages when staff members were unavailable, ensuring important information was accurately recorded and delivered to the relevant team members in a timely manner

Volunteer

Inspire Healthcare Kendall
08.2019 - 12.2019
  • Assisted residents by escorting them to their nursing rooms, ensuring their comfort and safety
  • Cleaned and sanitized equipment and tables, maintaining a safe and hygienic environment
  • Worked closely with the volunteer coordinator to ensure all assignments were completed effectively and on time
  • Participated in recreational activities with residents, including games and social events to enhance their mental and emotional well being
  • Volunteered to take on additional administrative tasks, including organizing office files, scanning and printing documents and ensuring all paperwork was properly sorted and easily accessible for staff
  • Tracked volunteer hours in spreadsheets
  • Assisted in the kitchen when needed

Education

CERTIFICATE OF HUMAN RESOURCE MANAGEMENT CERTIFICATE -

Miami Dade College
02.2025

High school Diploma -

Felix Varela
05.2019

Skills

  • Computer Savvy
  • Active Listener
  • Material Handling
  • Trustworthy
  • Friendly and personable
  • Leadership and team management

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Volunteer

Heartland Hospice
06.2023 - 09.2023

Volunteer

Inspire Healthcare Kendall
08.2019 - 12.2019

High school Diploma -

Felix Varela

CERTIFICATE OF HUMAN RESOURCE MANAGEMENT CERTIFICATE -

Miami Dade College

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Denisse Van Tuyl