SILVIA DENISSE ESTELA SAAVEDRA
Corona,CA
Summary
Dynamic and results-driven professional with extensive experience as a Lift Operator at Liberty Mountain Resort. Demonstrated exceptional teamwork and customer service skills while ensuring safety compliance and efficient operations. Proven ability to solve problems effectively and adapt quickly in fast-paced environments, enhancing guest experiences and operational efficiency.
Positive, reliable, and safety-conscious individual with strong understanding of workplace safety protocols and machinery operation. Adept at performing manual tasks and operating equipment efficiently, ensuring smooth and safe operations. Committed to contributing to productive and secure work environment.
Developed skills in machinery operation and safety awareness within fast-paced environment. Demonstrated ability to manage time effectively and ensure smooth operations. Seeking to transition to new field, leveraging attention to detail and operational efficiency.
Overview
5
5
years of professional experience
Work History
Lift Operator
Liberty Mountain Resort
12.2024 - 03.2025
- Learned and enforced lift rules, policies and procedures.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Performed pre-operation inspections and post-operation shutdown procedures.
Call Center Representative
Sef Holding
06.2024 - 11.2024
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Lift Operator
Attitash Mountain Resort
12.2022 - 03.2023
- Learned and enforced lift rules, policies and procedures.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
En Atencio De Cliente
Astete Seguros
01.2020 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Concordia Universal
Lima, Peru12-2017
Skills
- Heavy lifting
- Safety monitoring
- Guest assistance
- OSHA compliance
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lift Operator
Liberty Mountain Resort
12.2024 - 03.2025
Call Center Representative
Sef Holding
06.2024 - 11.2024
Lift Operator
Attitash Mountain Resort
12.2022 - 03.2023
En Atencio De Cliente
Astete Seguros
01.2020 - 03.2020
High School Diploma -
Concordia Universal
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