Summary
Work History
Education
Skills
Work Availability
Timeline
Generic

Denita Canipe

Kings Mountain,NC

Summary

Dynamic leader and seasoned Breakfast Manager at Burger King, I excel in streamlining operations and elevating customer satisfaction. With a knack for team motivation and implementing effective sanitation procedures, I've significantly enhanced operational efficiency. My proactive approach and adept problem-solving skills have fostered a collaborative environment, driving notable improvements in service quality and team performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Restaurant Assistant Manager position. Ready to help team achieve company goals.

Work History

Breakfast Manager

Burger King
  • Trained new staff members on restaurant policies, procedures, and customer service standards, contributing to their professional development.
  • Streamlined ordering processes for greater efficiency in meeting customer needs during peak hours.
  • Enhanced customer satisfaction by ensuring timely and efficient breakfast service.
  • Addressed any customer complaints or concerns promptly, demonstrating excellent problem-solving skills while maintaining professionalism.
  • Ensured compliance with health and safety regulations, maintaining a clean and safe dining environment for guests.
  • Supervised a team of servers and kitchen staff, fostering a collaborative work environment and high employee morale.
  • Monitored guest feedback to identify opportunities for improvement and implement necessary changes.
  • Assisted with training and development of food and beverage team.
  • Serviced guests with food and beverage requirements.
  • Managed daily operations for a smooth-running breakfast shift, resulting in increased guest retention.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw food preparation and monitored safety protocols.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Established strong relationships with vendors to ensure consistent product quality and timely deliveries.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Maximized quality assurance by completing frequent line checks.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Continuously updated knowledge of industry trends by attending conferences or workshops, staying current with best practices for breakfast management.
  • Implemented cost-control measures to optimize inventory management and reduce food waste.
  • Approached guests and employees with personable and welcoming attitude to promote friendly environment.
  • Maintained accurate financial records through diligent bookkeeping practices, ensuring budget adherence throughout the fiscal year.
  • Maximized profitability by analyzing sales trends, forecasting demand, and adjusting staffing levels accordingly.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Cashier

Wendy's
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Restocked and organized merchandise in front lanes.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Stocked, tagged and displayed merchandise as required.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Learned duties for various positions and provided backup at key times.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Built relationships with customers to encourage repeat business.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Addressed customer needs and made product recommendations to increase sales.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Increased sales of promotional items by informing customers about current offers.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Reduced processing errors by meticulously following transaction procedures.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Enhanced shopping experience, provided product information and location assistance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

No Degree - Administrative Assistant

Ashworth College
Norcross, GA
05-2016

High School Diploma -

Cherryville High School
Cherryville
06-1987

Skills

  • Team motivation
  • Food Preparation
  • Scheduling Staff
  • Sanitation Procedures
  • Food Safety Compliance
  • Waste Reduction
  • Ordering Supplies
  • Hygiene standards
  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Reliable and Responsible
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Collaboration and Teamwork
  • Customer Satisfaction
  • Organizational Skills
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Money Handling
  • Decision-Making
  • Cash Handling
  • Safe Food Handling
  • Calm and Pleasant Demeanor
  • Relationship Building
  • Operational Efficiency
  • Employee Supervision
  • Delegating Assignments and Tasks
  • Team building
  • Task Prioritization
  • Work Planning and Prioritization
  • Supply Ordering and Management
  • Sanitation Standards
  • Self Motivation
  • Health and Safety Regulations
  • Monitoring Food Preparation
  • Coaching and Mentoring
  • Interpersonal Skills
  • Conflict Resolution
  • Recruitment and hiring
  • Operations Management
  • Kitchen equipment operation and maintenance
  • Professionalism
  • Interpersonal Communication
  • Scheduling
  • Quality Control
  • Training and Onboarding
  • Building Maintenance
  • Inventory Control
  • Continuous Improvement
  • Inventory Management
  • Written Communication
  • Quality Assurance
  • Customer Retention
  • Performance monitoring
  • Crisis Management
  • Staff Scheduling
  • Professional Demeanor
  • Performance Improvement
  • Problem-solving aptitude

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier

Wendy's

Breakfast Manager

Burger King

No Degree - Administrative Assistant

Ashworth College

High School Diploma -

Cherryville High School
Denita Canipe