Denita Rivera
Warrior,AL
Overview
23
23
years of professional experience
Work History
Inventory Specialist, Shift Leader,Pharmacy Techni
Walgreen's Pharmacy
Fultondale, AL
04.2017 - Current
- Monitored inventory levels to ensure optimal stock availability and minimize shortages.
- Assisted in developing procedures for efficient inventory handling and organization.
- Completed physical inventory counts each month.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Resolved customer inquiries and complaints, maintaining high service standards.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed point-of-sale transactions, maintaining accuracy in cash handling and customer service interactions.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
Shift Manager
Bojangles Resturant
Fultondale, AL
03.2015 - 08.2015
- Supervise up to 6 people per shift Independently coordinated functions of immediate supervisor Delegate work duties Make sure all staff duties are complete before end of shift Count Inventory Responsible for counting money before and after shift.
Front Desk Medical Secretary
Alabama Psychiatric Services
Cullman, AL
07.2014 - 02.2015
- Office is closing) Independently coordinated functions of immediate supervisor Answered phones and answered any questions for patients Set up appointments for patients Checked patients in upon arrival Collected any deductibles or co-pays Verified insurance Called patients for a reminder of their upcoming appointment Data entry Checked charts for accuracy and readied them for the day.
Administrative Secretary
Dr. William McDonald, DMD
Birmingham, AL
01.2003 - 01.2014
- Answered phones and answered any questions for patients Set up appointments for patients Checked patients in upon arrival Collected any deductibles or co-pays Verified insurance Called patients for a reminder of their upcoming appointment Data entry Checked charts for accuracy and readied them for the day Billing and Receiving Sort and distribute mail Opened and closed the office daily.
Education
GED -
Jefferson State Community College
Skills
- Sociable personality
- Works well with others or alone
- Works with little to no supervision
- Familiar with Microsoft Word, Outlook, and Excel
- Reliable hard worker
- Patient scheduling
- Filing and data archiving
- Dental terminology
- Business correspondence
- Attention to detail
- Critical thinking
- Inventory control
- Customer service
- Teamwork and collaboration
- Stocking and organization
- Confidentiality and HIPAA
- Medication dispensing
- Prescription filling
- Labeling accuracy
- Stocking shelves
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Timeline
Inventory Specialist, Shift Leader,Pharmacy Techni
Walgreen's Pharmacy
04.2017 - Current
Shift Manager
Bojangles Resturant
03.2015 - 08.2015
Front Desk Medical Secretary
Alabama Psychiatric Services
07.2014 - 02.2015
Administrative Secretary
Dr. William McDonald, DMD
01.2003 - 01.2014
GED -
Jefferson State Community College