Denitress Houston
Suitland,MD
Summary
Dedicated Community Support Worker assisting people with disabilities or impairments to undertake everyday tasks and support well-being. Experienced in creating interactive atmosphere to expedite supportive relationships. Solid vision of institutional goals inspiring cooperation and teamwork.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Community Support Worker
Volunteers of America, Chesapeake
Washington, DC
10.2016 - Current
- Assisted clients in developing life skills and independent living abilities.
- Developed individualized plans for clients and monitored progress towards goals.
- Conducted home visits to assess client needs and provide guidance and resources.
- Participated in team meetings, providing input regarding client care plans.
- Supported clients during medical appointments, advocating on their behalf when needed.
- Coordinated with other agencies to ensure comprehensive services were provided to clients.
- Served as an advocate for clients in securing resources such as housing, employment.
- Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
- Counseled clients on mental health issues such as depression, anxiety, substance abuse.
- Collaborated with other professionals such as physicians or therapists to coordinate care plans.
- Followed and evaluated individualized support care plans to increase personal development.
- Maintained accurate records and documented client data in company databases.
- Educated local community residents about available health and wellness resources.
- Made referrals to utilize community resources for resident's needs.
- Developed appropriate treatment plans focusing on each individual's needs.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
Crisis Counselor
Fellowship Health Resources
Arlington, VA
08.2003 - 06.2021
- Provided emotional support and guidance to individuals dealing with a variety of life issues, including grief, depression, anxiety, substance abuse, trauma and relationship conflicts.
- Facilitated group counseling sessions to help clients develop coping strategies and problem-solving skills.
- Developed individualized treatment plans based on client needs and goals.
- Conducted assessments to determine the appropriate level of care for clients in crisis.
- Maintained accurate records of all client interactions using an electronic health record system.
- Assisted clients in identifying resources available within the community such as housing assistance or employment opportunities.
- Collaborated with other mental health professionals to coordinate care for clients in need of additional services.
- Monitored client progress towards treatment goals through regular follow-up sessions.
- Provided referrals to external providers when necessary for further evaluation or treatment.
- Offered psychoeducational classes designed to improve self-esteem and promote healthy relationships.
- Created safe spaces for clients by maintaining confidentiality and adhering to ethical standards.
- Participated in weekly supervision meetings with clinical supervisor reviewing current cases.
- Attended trainings related to evidence-based practices in order to stay up-to-date on new developments in the field.
- Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
- Developed safety plans to minimize crisis risk and intervene with specific procedures.
- Collected and documented information from clients about concerns and available contextual details.
- Referred individuals to outside resources and services for additional support.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
- Met with clients to understand individual needs and develop personalized counseling plans.
- Coordinated resources to support clients and help each achieve targets.
- Collaborated to set goals and outline steps to achieve objectives.
Education
Peer Specialist Certification
Bowie State University
Bowie, MD09-2019
High School Diploma -
Dunbar High School
Washington, DC06-1987
Skills
- Community Outreach
- First-aid and CPR
- Behavioral support
- Client Advocacy
- Organizational Skills
- Effective Communication
- Reliability
- Multitasking
- Professionalism
- Self Motivation
- Time Management
Certification
CPR & First Aid
Mental Health First Aid
Timeline
Community Support Worker
Volunteers of America, Chesapeake
10.2016 - Current
Crisis Counselor
Fellowship Health Resources
08.2003 - 06.2021
Peer Specialist Certification
Bowie State University
High School Diploma -
Dunbar High School
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