Summary
Overview
Work History
Education
Skills
Relevant coursework
Timeline
Generic

Deniya Munn

Atlanta

Summary

Dedicated professional with 5 years of diverse experience in academic advisement, guest services, and early childhood education. Demonstrates strong skills in communication, team management, and problem-solving, with a focus on fostering supportive environments and enhancing service quality. Committed to continuous learning and adaptability, aiming to leverage expertise in operations and customer service to drive student and client satisfaction.

Professional administrative specialist skilled in managing front desk operations and providing exceptional customer service. Proven ability to handle multiple tasks, create welcoming environment, and resolve issues efficiently. Known for strong teamwork, adaptability, and reliability.

Overview

6
6
years of professional experience

Work History

Conference front desk assistant

Georgia State University
05.2024 - Current
  • CAs provide front-line quality guest service. Maintains team communication and efficiency of a 24-hour rotating desk operation handling various responsibilities such as check-in/out, visitor check-in, group arrival material management and guest amenity/maintenance requests.
  • Eager to learn and quick to adapt, consistently meet deadlines with high-quality work, fostering a collaborative and efficient work environment.
  • Analyzed guest feedback to identify areas for improvement, enhancing service quality and increasing guest satisfaction scores.

Federal work study (assistance)

Georgia State University
01.2024 - 05.2025
  • Guide students in course selection, enhancing academic paths, fostering informed decisions.
  • Facilitate workshops, improving student engagement and academic success.
  • Utilize advising tools to streamline processes, contributing to efficient student support.
  • Collaborate with faculty to address academic challenges, ensuring student satisfaction.
  • Track student progress, providing data-driven insights for academic improvement.
  • Data entering and analyzing.

Shift Leader Manager

Burger King
05.2019 - 08.2023
  • Supervised daily operations, ensuring adherence to safety and quality standards.
  • Trained and mentored team members to enhance skills and performance.
  • Implemented process improvements that streamlined workflows and reduced inefficiencies.
  • Coordinated shift schedules, optimizing staffing levels for peak operational efficiency.

Co teacher

Loving Hands Daycare Center
07.2021 - 12.2022
  • Demonstrated patience and empathy, contributing to a supportive learning environment.
  • Fostered a nurturing classroom environment, enhancing children's social skills and emotional development through collaborative play activities.
  • Implemented a structured curriculum, leading to noticeable improvements in children's cognitive skills and readiness for kindergarten.
  • Monitored and assessed student progress, utilizing insights to tailor individualized learning plans that maximized each child's potential.

Non profit organization

Mercedes Benz Stadium
05.2020 - 11.2022
  • Managed volunteer programs, increasing engagement and community impact.
  • Coordinated fundraising events, achieving measurable financial growth.
  • Developed partnerships with local businesses to enhance outreach.
  • Implemented training sessions, improving volunteer efficiency.
  • Streamlined operations, resulting in significant resource optimization.

Education

High School Diploma -

Pebblebrook Highschool
Mableton, GA
05-2021

Bachelor of Interdisciplinary Studies - Health Sciences

Georgia State University
Atlanta, GA
05-2026

Skills

  • Problem Solving
  • Customer Service
  • Leadership
  • Communication
  • Patience
  • Empathy
  • Team Management
  • Training
  • Operations
  • Adaptability

Relevant coursework

  • MED TERMINOLOGY FOR HEALTHCARE, Jan 2024 - May 2024, Georgia State University
  • INTRO TO GENERAL PSYCHOLOGY, Jun 2023 - Jul 2023, Georgia State University
  • MICROBIOLOGY & PUBLIC HEALTH, Jan 2022 - May 2022, Georgia State University
  • LDRSHP & ETHICS IN HEALTHCARE, Jun 2023 - Jul 2023, Georgia State University
  • INTRO PHARMACOLOGY HLTH PROF, Jan 2024 - May 2024, Georgia State University

Timeline

Conference front desk assistant

Georgia State University
05.2024 - Current

Federal work study (assistance)

Georgia State University
01.2024 - 05.2025

Co teacher

Loving Hands Daycare Center
07.2021 - 12.2022

Non profit organization

Mercedes Benz Stadium
05.2020 - 11.2022

Shift Leader Manager

Burger King
05.2019 - 08.2023

High School Diploma -

Pebblebrook Highschool

Bachelor of Interdisciplinary Studies - Health Sciences

Georgia State University

Similar Profiles

CREATE PROFILE