Denneica Wint
Monsey,NY
Summary
To obtain employment in a professional environment where I can utilize my skills as well as gain both professional and personal growth.
Overview
17
17
years of professional experience
Work History
Out Of Network Specialist - Network Development
Hamaspik Medicare
Spring Valley
11.2021 - Current
- Answered provider inquiries via email, telephone and written correspondence.
- Managed department inbox triaging inquiries, facilitating resolution of incoming requests and forwarding requests to appropriate parties.
- Initiated physician and hospital orientations to support ongoing education on our insurance plan.
- Negotiate with provider offices and facilities on various agreements.
- Offered providers single case agreements.
- Assisted providers with credentialing.
- Trained all new employees
- Responded to member or provider calls swiftly to resolve issues and answer questions.
- Created authroizations
Ophthalmology Technician /Front Office Supervisor
Ophthalmology Partners Of Rockland
New City
02.2012 - 04.2021
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Performed visual field testing to measure patients peripheral vision to determine any visual field loss.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Assisted coworkers and staff members with special tasks on daily basis.
- Dispersed petty cash to employees and collected and managed receipts.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Medical Receptionist
Clarkstown Medical Associates
New City
01.2007 - 06.2010
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed patient referrals to other medical specialists.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Processed medical records requests from outside providers according to facility, state, and federal law.
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Hooksett, NH06.2027
Associate of Science - Social Work
Long Island University
Brooklyn, NY2006
High School Diploma -
Ramapo High School
Spring Valley, NY06.2004
Skills
- Well Organized
- Detail Orientated
- Ability to prioritize and remain focused on the essence of an issue
- Very adaptable to any given situation
- Great time management
- Dependable
- Hard working
Timeline
Out Of Network Specialist - Network Development
Hamaspik Medicare
11.2021 - Current
Ophthalmology Technician /Front Office Supervisor
Ophthalmology Partners Of Rockland
02.2012 - 04.2021
Medical Receptionist
Clarkstown Medical Associates
01.2007 - 06.2010
Bachelor of Science - Psychology
Southern New Hampshire University
Associate of Science - Social Work
Long Island University
High School Diploma -
Ramapo High School