Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denneica Wint

Monsey,NY

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to gain personal growth.

Overview

18
18
years of professional experience

Work History

Network Development Supervisor

Hamaspik Medicare
11.2021 - Current
  • Answer provider inquiries via email, telephone and written correspondence.
  • Managed department inbox triaging inquiries, facilitating resolution of incoming requests and forwarding requests to appropriate parties.
  • Initiated physician and hospital orientations to support ongoing education on our insurance plan.
  • Negotiate with provider offices and facilities on various agreements.
  • Offered providers single case agreements.
  • Assisted providers with credentialing.
  • Trained all new employees
  • Respond to member or provider calls swiftly to resolve issues and answer questions.
  • Created authorizations

Front Office Supervisor

Ophthalmology Partners Of Rockland
02.2012 - 04.2021
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
  • Performed visual field testing to measure patients peripheral vision to determine any visual field loss.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.

Front Desk Coordinator

Clarkstown Medical Associates
01.2007 - 06.2010
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Completed patient referrals to other medical specialists.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Processed medical records requests from outside providers according to facility, state, and federal law.

Education

Bachelor of Science - Psychology

Southern New Hampshire University
Hooksett, NH
06-2023

High School Diploma -

Ramapo High School
Spring Valley, NY
06.2004

Skills

  • Well Organized
  • Detail Orientated
  • Ability to prioritize and remain focused on the essence of an issue
  • Very adaptable to any given situation
  • Great time management
  • Dependable
  • Hard working

Timeline

Network Development Supervisor

Hamaspik Medicare
11.2021 - Current

Front Office Supervisor

Ophthalmology Partners Of Rockland
02.2012 - 04.2021

Front Desk Coordinator

Clarkstown Medical Associates
01.2007 - 06.2010

Bachelor of Science - Psychology

Southern New Hampshire University

High School Diploma -

Ramapo High School

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Denneica Wint