Dennesha Kelso
Burleson
Summary
Seasoned work professional with a forward-thinking, creative, adaptable, and detail-oriented approach to meeting employer requirements. Well-versed in a variety of field work and techniques. Successful training, supervising, and motivating of high-performance teams. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Nurse, Pediatric Intensive Care Unit
Cook Children's Medical Center
01.2024 - Current
- Advocated for patient needs and preferences by participating in family conferences, care planning meetings, and clinical rounds with interdisciplinary healthcare teams.
- Exceeded established performance metrics related to patient satisfaction scores, infection rates, length of stay, readmission rates, morbidity/mortality data analysis for the Pediatric Intensive Care Unit nursing team.
- Improved patient outcomes by accurately assessing, diagnosing, and developing individualized nursing care plans for critically ill pediatric patients.
- Collaborated with multidisciplinary healthcare teams to optimize patient care and ensure a seamless transition from the Pediatric Intensive Care Unit to other hospital units or home.
- Enhanced patient care quality by implementing evidence-based practices and protocols in the Pediatric Intensive Care Unit.
- Supported the physical, emotional, and developmental needs of critically ill pediatric patients by incorporating specialized nursing care techniques tailored to each child''s unique situation.
Unit Secretary
Marie Boyd
08.2021 - 12.2023
- Organized paperwork such as charts and reports for office and patient needs.
- Supported office staff and operational requirements with administrative tasks.
- Managed incoming calls and directed to appropriate department.
- Completed and filed financial documentation for accounting purposes.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Provided information for patient admissions and discharges to foster timely processing.
- Enhanced office productivity by handling high volume of callers per day.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Drafted unit correspondence, memos, and department updates.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Greeter/Screener PRN
Texas Health Denton
5/10/21 - 12.2021
- Answered customer questions and pointed individuals in right directions.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Acted as first point of contact for visiting clients and customers.
- Fielded customer complaints and notified managers.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Recorded patient vital signs prior to beginning medical procedures.
Office/Training/Senior Recruiting Manager
DOMINIC KEELING - EV OF AMARILLO
07.2019 - 02.2021
- Devised hiring and recruitment policies for the company.
- Integrated logistic systems into company processes to improve operations and manage work orders and price fluctuations .
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Uploaded time records into Tsheets and made adjustments to create accurate database for payroll processing functions.
Nanny
TAMMY BREWER
01.2017 - 01.2018
- Safely transported children to and from school, medical appointments and extra-curricular activities.
- Assisted children with homework assignments and special projects across different subjects.
- Organized activities that enhanced children's physical, emotional and social well-being.
Nanny
DIANA DOWD
01.2016 - 06.2017
- Safely transported a special needs child to and from school, medical appointments and extra-curricular activities.
- Established and maintained safe play environment for children.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Organized different types of activities to enhance physical and intellectual development.
Salon Stylist/ Managment
ALICIA FLOWER
08.2013 - 08.2015
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Offered highly skilled and diverse salon services to many daily customers, including cuts, color services and extensions.
Management/Coach
AMY CHAPMAN
01.2012 - 01.2015
- Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
- Directed ambitious practice sessions to boost athletic abilities and teamwork.
- Traveled across region to observe junior athletes and identify potential team recruits.
- Enhanced player health with optimized nutritional strategies and improved life choices.
Sales Representative
TIM SMYRSON - EV OF LUBBOCK
07.2018 - 07.2019
- Forecasted sales and set successful policies to achieve sales objectives and related metrics within timeframe.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Education
Bachelor of Science - Nursing
University of Texas At Tyler
Tyler, TX08-2022
Associate of Science - Nursing
Tarrant County College District
Fort Worth, TX05-2022
No Degree - Kinesiology
Texas Tech University
Lubbock, TXHigh School Diploma -
James M Steele Accelerated High School
Roanoke, TX05.2015
Skills
- Selection strategies
- Sales candidate
- Recruitment
- Equal opportunities facilitation
- Payroll coordination
- Organizational Development
- Personnel recruitment
- Succession planning
- Workforce improvement strategies
- Company organization
- Verbal and written communication
- Excellent work ethic
- Multitasking abilities
- MS Office
- Troubleshooting skills
Certification
- Texas - Licensed Cosmetologist
Affiliations
- Former member of The National Charity League
Timeline
Nurse, Pediatric Intensive Care Unit
Cook Children's Medical Center
01.2024 - Current
Unit Secretary
Marie Boyd
08.2021 - 12.2023
Office/Training/Senior Recruiting Manager
DOMINIC KEELING - EV OF AMARILLO
07.2019 - 02.2021
Sales Representative
TIM SMYRSON - EV OF LUBBOCK
07.2018 - 07.2019
Nanny
TAMMY BREWER
01.2017 - 01.2018
Nanny
DIANA DOWD
01.2016 - 06.2017
Salon Stylist/ Managment
ALICIA FLOWER
08.2013 - 08.2015
Management/Coach
AMY CHAPMAN
01.2012 - 01.2015
Greeter/Screener PRN
Texas Health Denton
5/10/21 - 12.2021
Bachelor of Science - Nursing
University of Texas At Tyler
Associate of Science - Nursing
Tarrant County College District
No Degree - Kinesiology
Texas Tech University
High School Diploma -
James M Steele Accelerated High School
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