Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dennis Ganim

Tallahassee,FL

Summary

Dynamic and reliable professional with extensive experience in fine dining at Il Lusso. Proven ability to enhance customer satisfaction through exceptional service and strong teamwork. Skilled in maintaining cleanliness while training new hires. Committed to delivering thorough and attentive service, ensuring a welcoming environment for all guests.

Overview

5
5
years of professional experience

Work History

Polisher

Il Lusso
08.2020 - 04.2021
  • Ensured washed glassware such as wine glasses were polished thoroughly.
  • Made sure ceramic plates, cups, and various silverware were polished thoroughly as well.
  • Restocked clean and polished glassware and silverware as needed.
  • Facilitated the training of new hires.

Backwaiter

Il Lusso
04.2021 - Current
  • Maintained a professional appearance and attitude throughout each shift, contributing to a welcoming environment for guests.
  • Collaborated with and assisted captains, or servers, who were in charge of a section of tables for the night.
  • Performed various duties such as bussing tables, coursing tables with fresh silverware, foodrunning from the kitchen, and occasionally taking orders if needed.
  • Worked in a lead position where lead backwaiters would make sure others are doing what they need to in order to promote a smooth dinner service.
  • Facilitated the training of new hires as needed.

Captain (Server)

Il Lusso
04.2024 - 02.2025
  • Showed an understanding of fine dining standards and practices.
  • Ensured proper payment processing by accurately entering orders into the POS system and handling cash transactions.
  • Completed restaurant opening and closing functions that included POS report generation.
  • Enhanced customer satisfaction by providing exceptional service and anticipating guests'' needs.

Server

Mimi's Table
03.2025 - 04.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

Associate of Arts - Undecided

Tallahassee Community College
Tallahassee, FL
05-2024

Skills

  • Strong teamwork
  • Focus on working thoroughly
  • Reliability and punctuality
  • Cleanliness and hygiene

Timeline

Server

Mimi's Table
03.2025 - 04.2025

Captain (Server)

Il Lusso
04.2024 - 02.2025

Backwaiter

Il Lusso
04.2021 - Current

Polisher

Il Lusso
08.2020 - 04.2021

Associate of Arts - Undecided

Tallahassee Community College

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