Results-oriented professional with expertise in customer service and leadership. Led mentoring and community engagement initiatives, fostering collaboration and enhancing team performance. Streamlined operations and cultivated positive relationships, driving continuous improvement and impactful results.
Work History
Youth Leader
2 Years 7 Months
YMCA | 05.2023 - 12.2025
Developed and implemented engaging youth programs to promote physical activity and personal growth.
Mentored young leaders through one-on-one coaching, building confidence and leadership abilities.
Facilitated leadership workshops, enhancing participants' skills in teamwork and communication.
Coordinated volunteer efforts, fostering community engagement and support for youth initiatives.
CASHIER
1 Year 11 Months
The Fresh Market | 01.2024 - 12.2025
Processed customer transactions with accuracy, minimizing errors in cash handling and register operations.
Delivered exceptional customer service, promptly addressing inquiries and resolving issues to improve shopper satisfaction.
Collaborated with team members to optimize checkout workflows, reducing wait times during peak hours.
Coordinated with team members to streamline checkout workflows, enhancing customer experience during peak hours.
HOME SHOPPER
2 Years 8 Months
Safeway | 03.2023 - 11.2025
Demonstrated self-motivation by completing projects independently.
Adapted quickly to changing priorities in a busy workplace.
Balanced teamwork and independent work to achieve goals.
Learned new processes rapidly to stay current with changes.
JROTC CADET
3 Years 9 Months
JROTC Program | 08.2021 - 05.2025
Led peers in drill and ceremony practices, fostering discipline and precision in execution.
Cultivated communication skills through public speaking events, enhancing ability to articulate ideas clearly.
Coordinated community service projects, strengthening teamwork and building connections within the community.
BUSINESS MENTORSHIP
3 Months
MTM Foundation | 05.2024 - 08.2024
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
STELLAR EXPLORERS
7 Months
JROTC | 01.2024 - 08.2024
Explored diverse environments to gather data and assess conditions.
Assisted in documenting findings using various tools and reporting methods.
Participated in team discussions to share insights and observations from explorations.
Learned safety protocols to ensure personal safety during fieldwork activities.
TREAT MAKER
4 Months
Ritas | 09.2023 - 01.2024
Engaged in professional development to enhance skills and knowledge.
Adapted to business needs by working flexible hours, including nights, weekends, and holidays.
Managed time efficiently in order to complete all tasks within deadlines.
Maintained organization and attention to detail in daily tasks.
Education
No Degree - Cyber Security
Morgan State University | Baltimore, MD | 05-2029
Expected
High School Diploma
Baltimore Polytechnic Institute | Baltimore, MD | 06-2025