DENNIS A. DILL
MIDLAND,MI
Summary
To obtain a position in a leadership role within an organization where I can exercise my knowledge and effective execution of work processes, development and planning.
Overview
20
20
years of professional experience
Work History
Senior Maintenance Technician
Dow Chemical Corporation
01.2019 - Current
TA Scheduler
Dow Agrosciences
01.2017 - 01.2019
Domestic CSR North American Accounts
CPI Fluid Engineering
01.2016 - 01.2017
Dow Chemical – Client service Trouble shooter
Kelly Services
12.2012 - 12.2015
Marketing Assistant
Quality Truck & Auto Accessories
11.2010 - 01.2013
Computer Manufacturing/Information Technologist
Empire Industries
04.2005 - 11.2010
Marketing Assistant
State Farm Insurance Agency
06.2010 - 06.2010
Education
GED -
Midland High School
MidlandSkills
- Customer Service
- Exceptional interpersonal communication skills Experienced in addressing inquiries, negotiating/persuading and providing customer resolution Skilled laborer with the ability to think clearly and logically with great mechanical skills Maintained and developed existing account relationships to ensure efficient order and scheduling accuracy
- Professional Integrity
- Handled and maintained customer accounts and accurate records of transactions Enjoy working both independently and as a team member Analyze ideas and use logic to determine strengths and weaknesses Proficient in multitasking, while completing duties in a time sensitive manner Skilled working in fast-paced environments while maintaining accuracy and consistency
- Responsible and Attentive
- Possess and demonstrate a high attention to detail Responsible for handling large amounts of cash and making weekly business deposits Upheld and provided business trust and reliability to patrons of the community Enthusiastic working with others to collaborate/compromise or share information as necessary
- Computer Expertise
- Including 3 years of Sap r2, 5 years of Sap Ecc, Windows 98, XP, Vista, Windows 7, 8 and 10 Knowledge of Linux based operating systems Easily understand new information/technology and working materials Thorough experience repairing, upgrading and manufacturing components and parts Focused on consistent use of reasoning to identify and eliminate constraints or translate problems into practical solutions
Accomplishments
- Successfully managed daily maintenance scheduling, prioritizing tasks using SAP based on safety, operational urgency, and resource availability.
- Assigned and coordinated maintenance jobs across shifts to align with production schedules and reduce downtime.
- Managed job package needs including labor, materials, tools, permits, and contractor support while ensuring compliance with MOC standards.
- Created maintenance work orders in SAP, verifying data completeness and routing discrepancies back for correction.
- Embedded Dow’s safety policies into all planning activities, conducted hazard assessments, and participated in pre-execution field checks.
- Daily coordination with WACs, ACs and planners to ensure accuracy of schedule.
- Fostered cross-functional communication between maintenance crafts, engineering, and operations to streamline execution.
- Incorporated lessons learned into job planning processes to drive continuous improvement and enhance usability.
Timeline
Senior Maintenance Technician
Dow Chemical Corporation
01.2019 - Current
TA Scheduler
Dow Agrosciences
01.2017 - 01.2019
Domestic CSR North American Accounts
CPI Fluid Engineering
01.2016 - 01.2017
Dow Chemical – Client service Trouble shooter
Kelly Services
12.2012 - 12.2015
Marketing Assistant
Quality Truck & Auto Accessories
11.2010 - 01.2013
Marketing Assistant
State Farm Insurance Agency
06.2010 - 06.2010
Computer Manufacturing/Information Technologist
Empire Industries
04.2005 - 11.2010
GED -
Midland High School
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