Dennis Alexander
Everett,WA
Overview
28
28
years of professional experience
Work History
Battery Technician
Pacific Power Battery
02.2023 - Current
- Analyzed vehicle data using advanced diagnostic equipment.
- Repaired and replaced worn and damaged components.
- Read and followed technical documentation to complete accurate repairs.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Investigated customer complaints to identify cause of malfunctions.
Auto Sales Consultant
Dave Smith Motors
09.2012 - 05.2020
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Made car recommendations based on preferences and outlined benefits of each car option.
- Drove team revenue totals by bringing in top sales numbers.
- Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
- Demonstrated car technology options and available amenities and upgrades for each model.
- Performed inspection and prepared pre-owned cars prior to releasing to inventory.
- Accompanied customers and demonstrated performance features on test drives.
- Qualified and followed-up on potential new customer leads.
President/Owner/Operator
Creekside Landscape And Costruction
02.1996 - 04.2011
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Education
High School Diploma -
Cascade High School
Everett, WA06.1986
Skills
- Customer Relations
- Schematic Interpretation
- Cost Estimation
- Scheduled Maintenance
- Valid Driver's License
- Repair Cost Estimation
- Parts Replacement
Timeline
Battery Technician
Pacific Power Battery
02.2023 - Current
Auto Sales Consultant
Dave Smith Motors
09.2012 - 05.2020
President/Owner/Operator
Creekside Landscape And Costruction
02.1996 - 04.2011
High School Diploma -
Cascade High School