Dennis Amoateng
Kings Lynn,Norfolk
Summary
Reliable and safety-conscious professional with a background in technology, data analytics, and customer service. Skilled in problem-solving, operating within established procedures, collaborating with diverse teams, and responding calmly in dynamic environments. Known for strong attention to detail, adaptability, and a commitment to delivering high-quality service.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Data Associate
10Alytics
London, UK
09.2023 - 05.2025
- Collaborated with marketing, finance, and operations teams to define business needs and develop targeted analytical solutions.
- Built real-time Power BI dashboards to monitor sales performance, customer behavior, and operational efficiency.
- Used SQL queries to pull, clean, and analyze complex datasets for corporate decision-making.
- Developed KPI monitoring systems enabling management to track business performance in real time.
- Delivered market insights for Ghanaian rap artist Medikal that contributed to sold-out event at O2 Arena.
- Raised sales by 12% for Flextrade Company through detailed data analysis and improved sales strategies.
- Improved conversion rates by 23% and profit by 8% for Techtronix Innovations through industry analysis and refined business strategies.
Cover Supervisor
Springwood High School
Kings Lynn, UK
01.2023 - 09.2023
- Delivered engaging lessons in Mathematics, Science, IT, and Business Studies for high school students.
- Created structured lesson plans that increased student engagement and supported improved learning outcomes.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Travel/Visa Consultant
Enos Travels Limited
Accra, Ghana
08.2020 - 12.2022
- Conducted comprehensive assessments of country-specific visa requirements and evaluated client eligibility for visa applications.
- Provided personalized training on visa interviews, leveraging firsthand experience with embassy procedures, resulting in an 80% success rate for USA B1/B2, J1, R1, and F1 visas.
- Created itineraries and led group tours across Europe, and organized road trips in the USA, ensuring seamless travel logistics and enriching experiences for clients.
- Conducted market research and competitor analysis to identify and capitalize on profitable opportunities in travel and tourism.
- Guided students through admissions process for various universities in the UK, ensuring seamless transition for international studies.
- Partnered with camp directors to successfully recruit over 200 students for Camp America programs.
Health Information Officer
Ghana Health Service
Accra, Ghana
08.2014 - 09.2017
- Collected and analyzed health data from multiple hospitals, tracking trends in inpatient admissions and disease prevalence to inform public health initiatives.
- Generated reports on hospital performance and public health indicators, identifying outbreak patterns and unusual disease trends, and escalated findings to Public Health Unit for timely intervention.
- Designed interactive dashboards to visualize key health metrics, using Power BI and Excel.
- Participated in national and regional health research projects, supporting policy development and healthcare improvement initiatives.
Education
Master of Science - International Business Development
University of Parma
Parma, Italy07-2020
Master of Science - International Trade
Hanoi University
Hanoi, Vietnam06-2019
Associate of Science - Microsoft Data Center Academy
Des Moines Area Community College
West Des Moines05-2027
Bachelor of Arts - Economics & Statistics
University for Development Studies
Tamale, Ghana12-2014
Associate in Applied Science - Cybersecurity
Des Moines Area Community College
Ankeny, IA05-2027
Skills
- Power BI
- Customer Service
- Cybersecurity analysis
- Network troubleshooting
- Server Administration
- Computer Hardware
Linkedin Profile
- www.linkedin.com/in/dennis-amoateng
Certification
- Northern Council for Further Education (NCFE) UK Data Protection & Security Certified, 2024-12
- Northern Council for Further Education (NCFE) Principles of Cyber Security Certified, 2024-09
Key skills include:
Bilingual: English (Native) and Italian (Professional)
Timeline
Data Associate
10Alytics
09.2023 - 05.2025
Cover Supervisor
Springwood High School
01.2023 - 09.2023
Travel/Visa Consultant
Enos Travels Limited
08.2020 - 12.2022
Health Information Officer
Ghana Health Service
08.2014 - 09.2017
Master of Science - International Business Development
University of Parma
Master of Science - International Trade
Hanoi University
Associate of Science - Microsoft Data Center Academy
Des Moines Area Community College
Bachelor of Arts - Economics & Statistics
University for Development Studies
Associate in Applied Science - Cybersecurity
Des Moines Area Community College