Dynamic leader with a proven track record at Minnesota People of Color LGBT Pride, excelling in community outreach and strategic partnerships. Expert in grant writing and fundraising strategies, I fostered inclusiveness and engagement, significantly enhancing program visibility and support. Committed to cultural competency and team leadership, I drive impactful initiatives for marginalized communities.
Overview
29
29
years of professional experience
Work History
Founder/President
Minnesota People of Color LGBT Pride
Minneapolis, MN
01.2014 - Current
Dedieated to bringing LGBT pride to Minnesota people of color
Committed to areas of social involvement, improving literacy, inclusiveness, charity, and education for people of color in Minnesota
Promotes local evente and outreach to the LGBT community
Established community programs promoting diversity and inclusion for marginalized groups.
Coordinated events celebrating LGBT Pride, fostering local engagement and participation.
Developed strategic partnerships with organizations to enhance community support services.
Led outreach initiatives to connect with underrepresented populations in Minnesota.
Managed volunteer recruitment, training, and retention for various programs and events.
Organized fundraising efforts to support ongoing initiatives and community projects.
Recruited, hired and trained staff members to ensure that operational goals were met.
Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
Developed and implemented a comprehensive business plan to launch the company.
Identified potential partnerships to expand the reach of the business.
Created and managed the company's financial budgeting, forecasting, and reporting systems.
Provided leadership support during times of organizational change or uncertainty.
Built relationships with key stakeholders in industry associations to promote brand visibility.
Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
Conferred with staff, board members and officials to coordinate activities, resolve problems and discuss issues.
Developed long-range plans for business growth, resulting in increase in annual sales.
Signed and approved budgets for new funding and program initiatives.
Hired, trained, and mentored staff members to maximize productivity.
Promoted a customer-centric approach to drive satisfaction and loyalty.
Represented the company in industry events, conferences, and public engagements.
Ensured operational excellence across all departments to meet and exceed customer expectations.
Ensured compliance with regulatory requirements and ethical standards.
Spearheaded crisis management efforts to protect company reputation and stability.
Monitored legislative changes that could affect the organization's operations or funding sources.
Ensured compliance with all applicable laws related to nonprofit organizations.
Analyzed data from surveys to identify areas for improvement in organizational operations.
Completed quarterly reports to include findings via conducting site visits and subsequent report generation.
Cultivated relationships with key stakeholders such as donors, volunteers, partners, and sponsors.
Integrated marketing and sales strategies with business development and operational leadership plans.
Office Manager
Minnesota Neighborhood Organization for Change
Minneapolis, MN
01.2008 - 01.2014
Responsible for the optimal functioning of the office including maintaining inventory and ensuring everything was stocked.
Implemented the organization's mission by canvassing neighborhoods and making people aware of upcoming events and their participation.
Answered telephones for donors, provided them with up-to-date information upcoming events, and directed their calls to civic engagement and other executives.
Maintained and updated filing, inventory, mailing, and database systems using a computer.
Helped prepare for events by setting up computers and chairs.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
Managed daily office operations and ensured efficient workflow.
Oversaw office supply inventory and arranged timely procurement.
Trained new employees on office procedures and systems.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed office inventory and placed new supply orders.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Ordered supplies and equipment to maintain adequate inventory levels.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Supervised staff members, organized schedules and delegated tasks.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Provided training to new hires on office policies and procedures.
Managed, scheduled and coordinated office functions and activities for employees.
Implemented and maintained company protocols to facilitate smooth daily activities.
Organized company events including holiday parties, team building activities .
Ensured compliance with applicable laws regarding employment practices.
Automated office operations for managing client correspondence, payment schedules and data communications.
Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
Coordinated meetings, conferences, travel arrangements and department activities.
Assisted in recruiting, onboarding and training new employees.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Resolved customer complaints or answered customers' questions.
Coordinated with other supervisors, combining group efforts to achieve goals.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Issued work schedules, duty assignments and deadlines for office or administrative staff.
Developed work schedules according to budgets and workloads, covering priority tasks.
Recruited, interviewed and selected employees to fill vacant roles.
Security Guard/Cook
Gay 90's
Minneapolis, MN
01.2006 - 01.2008
Responsible for all duties vital to food service in the kitchen, from taking orders, preparing food, plating, monitoring inventory, and providing excellent customer service.
Made sure peace was maintained throughout the club and at the entrance.
Monitored premises to ensure safety and security of guests and staff.
Conducted regular patrols to detect suspicious activities and prevent incidents.
Enforced venue policies to maintain a safe and enjoyable environment.
Assisted emergency responders during incidents, providing necessary information.
Managed access control at entry points to restrict unauthorized entry.
Provided excellent customer service while addressing guest inquiries about safety protocols.
Documented incidents and unusual activities in detailed reports for management review.
Addressed problems quickly and reported clear information while working under minimal supervision.
Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Handled advanced thawing and food pre-preparation for upcoming meals.
Monitored temperatures of prepared food and cold-storage areas.
Set up work stations prior to opening to minimize prep time.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Performed basic administrative duties such as inventory management, ordering supplies.
Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
Monitored stock levels of food items and ordered more when necessary.
Provided guidance to junior cooks regarding food preparation methods and techniques.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Carried pans and trays of food to and from work stations, stove, and refrigerator.
Organized storage areas for efficient usage of space.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Followed established procedures and requirements for safe food handling, storage and service.
Wrapped, dated and labeled food items in storage for safety and freshness.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Ensured compliance with health and safety regulations in food handling practices.
Program Coordinator
Minneapolis Urban League
Minneapolis, MN
01.1997 - 01.2007
Educator responsible for presentations regarding safe sex practices, barriers, and outreach to the LGBT community.
Promoted the mission, operating values and agency services of the Urban League within the community.
Led and empowered two peer educators to provide top-quality sex education at various community locations.
Committed to continual learning and quality performance through regular training.
Collaboratively worked with Education Now Babies Later (ENBL) to create more efficient and effective presentations tailored to a specific audience and community.
Coordinated community outreach programs to enhance local engagement and support.
Developed educational materials for workshops on economic empowerment and job readiness.
Facilitated partnerships with local organizations to expand service offerings and resources.
Organized training sessions for staff on program management and participant relations.
Managed participant data using systems for tracking progress and program effectiveness.
Planned events to promote initiatives focused on social justice and economic opportunity.
Assisted in grant writing to secure funding for community development projects.
Collaborated with stakeholders to assess community needs and tailor program strategies.
Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
Provided guidance and support to program participants in navigating resources, services, and opportunities.
Developed and implemented program activities according to established goals and objectives.
Delegated tasks to staff and volunteers during organized events.
Served as a liaison between external organizations and partners involved in delivering programming services.
Identified areas where improvements can be made in order to increase efficiency or effectiveness.
Ensured timely completion of project deliverables within budget constraints.
Collaborated with other departments within the organization to coordinate efforts that support overall organizational objectives.
Prepared periodic reports, financial statements and records on program activities for management.
Explained program offerings and requirements to participants and answered related questions.
Maintained up-to-date records related to program activities.
Facilitated communication between team members by organizing regular meetings and conference calls.
Drafted communications about upcoming events or changes in policy and procedures for internal distribution.
Assisted in developing training materials and providing instruction on how to use them effectively.
Prepared reports on progress towards program goals for management review.
Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
Evaluated performance data against established objectives to measure success of programs.
Monitored program budgets, expenditures, and resource utilization while making recommendations as needed.
Analyzed data collected from surveys, focus groups, interviews, regarding the effectiveness of the program.
Conducted research into best practices for program delivery, including methods for increasing efficiency and effectiveness.
Reviewed applications and documentation to make decisions pertaining to programs.
Organized special events related to the promotion or awareness of the program's mission or purpose.
Led team meetings to communicate updates, gather feedback, and align on goals.
Managed volunteer recruitment, training, and assignments to support program initiatives.
Utilized social media and digital tools to promote programs and engage with the community.
Secured funding through grant writing and maintaining relationships with donors and sponsors.
Maintained comprehensive databases of participants, activities, and outcomes for reporting purposes.
Established and maintained partnerships with community organizations to expand program reach.
Implemented tracking systems for participant engagement, enhancing program effectiveness.
Coordinated professional development workshops for staff to enhance program delivery.
Adapted programs in response to participant feedback and changing needs.
Coordinated scheduling and logistics for events annually, ensuring seamless execution.
Facilitated cross-departmental collaboration to meet program objectives and deadlines.
Assisted in the creation and revision of program policies and procedures to ensure compliance.
Negotiated contracts with vendors and service providers, securing favorable terms.
Developed and executed marketing strategies to increase program visibility and participation.
Oversaw the development and distribution of program materials, ensuring quality and accuracy.
Created and implemented new programming ideas to keep station relevant and growing.
Arranged fundraisers to source necessary funds for station operations.
Logged program activities and maintained official station records for internal use and government review.
Organized event coverage to match community expectations and achieve ratings gains.
Organized remote broadcasting operations with appropriate facilities, equipment and personnel.
Managed news team delivering human interest, breaking news and high-profile stories to audience.
Case Cart Aide
Fairview Hospital
Minneapolis, MN
01.1997 - 01.2007
Responsible for performing all duties related to accurate and timely cleaning, inspection, assembly and sterilization of surgical, diagnostic, and procedural instrumentation and equipment to meet customer and patient needs.
Performs inventory management tasks involving reprocessed and single use equipment and supplies to all departments.
Thoroughly versed in surgical instrumentation.
Organized and maintained medical supplies in hospital units.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Completed day-to-day duties accurately and efficiently.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Worked with cross-functional teams to achieve goals.
Recognized by management for providing exceptional customer service.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Prioritized and organized tasks to efficiently accomplish service goals.
Medi-Cal: Peer Support Specialist at Los Angeles LGBT Center, Youth & Family ServicesMedi-Cal: Peer Support Specialist at Los Angeles LGBT Center, Youth & Family Services