Dennis Bedford
Forney,TX
Summary
Accomplished Systems Integration Manager at Gemini LSV, adept in technical leadership and problem-solving, significantly improved customer satisfaction and team productivity. Expert in system architecture and fostering teamwork, consistently exceeded performance targets and streamlined processes, enhancing operational efficiency and client relations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Systems Integration Manager
Gemini LSV
03.2018 - Current
- Led a team of professionals to consistently achieve or exceed performance targets.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Systems Engineer
Gemini LSV
03.2018 - Current
- Participated in system development life cycle from requirements analysis through system implementation.
- Verified compliance with applicable performance metrics and compatibility expectations.
- Analyzed system requirements, developing tailored solutions that met or exceeded client expectations.
Systems Integrator
Gemini LSV
03.2018 - Current
- Improved client relationships through clear communication regarding expectations, project timelines, and potential issues during installations or repairs.
- Increased team productivity by providing on-the-job training to junior technicians in installation and repair procedures.
- Demonstrated expertise in a wide range of technical systems, allowing for seamless integration into diverse work environments.
- Reduced downtime for clients by promptly diagnosing and repairing system malfunctions.
Outside Sales Representative
Gemini LSV
03.2018 - Current
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Shop Manager
Production Rigging & Resources
01.2016 - 03.2018
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
CM Motor Technician
Production Rigging & Resources
01.2016 - 03.2018
- Repaired damaged or non functional motors.
- Certified CM motors by breaking down the motors, inspecting all components for damage, repairing if needed, re-assemble the motor, and preform load tests.
Ground Rigger
Production Rigging & Resources
04.2014 - 01.2016
- Enhanced team productivity through clear communication with colleagues regarding job assignments and expectations.
- Assembled and installed rigging and lifting equipment to support lifting operations.
Installation and Service Technician
Gemini LSV
11.2009 - 04.2014
- Permanently installed stage lighting systems in churches.
- Trouble shot non functioning DMX systems.
- Programmed lighting consoles.
- Worked show calls loading in and out lighting systems.
Installation and Service Technician
Tyco Integrated Security
01.1999 - 11.2009
- Specialized in Bank security systems including CCTV and access control.
- Ran wire, made terminations, and installed security devices.
- Maintained a high level of professional installation through attention to detail and taking pride in my work.
Education
No Degree - Network And System Administration
Brookhaven College
Dallas, TX01-2000
High School Diploma -
Mountain View
Mountain View, CA06-1994
Skills
- System architecture
- Technical leadership
- Problem-solving
- Attention to detail
- Reliability
- Teamwork and collaboration
- Self motivation
- Analytical thinking
- Professionalism
- General rigging techniques and hardware knowledge
- Troubleshooting DMX systems
- Programming lighting consoles and architectural systems
Certification
- ETC Paradigm certified technician.
- Forklift certified.
- ETC Arch System certified installer.
Timeline
Systems Integration Manager
Gemini LSV
03.2018 - Current
Systems Engineer
Gemini LSV
03.2018 - Current
Systems Integrator
Gemini LSV
03.2018 - Current
Outside Sales Representative
Gemini LSV
03.2018 - Current
Shop Manager
Production Rigging & Resources
01.2016 - 03.2018
CM Motor Technician
Production Rigging & Resources
01.2016 - 03.2018
Ground Rigger
Production Rigging & Resources
04.2014 - 01.2016
Installation and Service Technician
Gemini LSV
11.2009 - 04.2014
Installation and Service Technician
Tyco Integrated Security
01.1999 - 11.2009
- ETC Paradigm certified technician.
- Forklift certified.
- ETC Arch System certified installer.
No Degree - Network And System Administration
Brookhaven College
High School Diploma -
Mountain View
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